Medical Assistant

Allergy Administrative Assistant/Authorization SpecialistENT and Allergy Associates, LLP New York & New Jersey's premier ENT and Allergy medical practice, is seeking a self-motivated, people-friendly full-time Allergy Administrative Assistant/Authorization Specialist for our Wall Street and Brooklyn Heights offices.Allergy Administrative Assistant role, provides administrative support to other medical personnel. Administrative Assistant support day-to-day operations by performing administrative tasks and ensuring high quality customer service for our patients.Hourly: $21/hrRequirements:Obtain, review and input insurance authorization and referrals prior to patient servicesMonitor and track patient authorizationsInform offices of status of authorizations including expired datesWork with patients to educate them on their benefits informationExplain to patients why some services are covered and some are notHelp patients understand deductibles, co-insurance and copaysAccept, handle, and process incoming patient telephone inquiries using appropriate customer service skills, clarify and validate patient inquiries, questions or complaintsEnter data in the Electronic Health RecordsAct as a liaison between the patients, physicians, insurance companies & specialty pharmaciesAssist office with tasks and patient callsOther duties as assignedQualifications:Experience working with insurance companiesKnowledge of different types of coverage and policiesStrong computer, data entry skillsEmpathy and compassion to give support to patientsAttention to detail and problem-solving skillsCustomer service skills and telephone etiquetteHigh school diploma or GEDProfessional demeanor and appearancePreference to candidates with at least one or two years working in a healthcare or billing setting.Working knowledge of medical terminology, CPT codes and ICD-10 a plus.Schedule:Monday: 8:30am-5:00pm (Wall Street)Tuesday: 8:30am-5:00pm (Brooklyn Heights)Wednesday: 8:30am-5:00pm (Brooklyn Heights)Thursday: 8:30am-5:00pm (Wall Street)Friday: 8:30am-5:00pm (Brooklyn Heights)We offer a competitive salary with a comprehensive benefits package including:Medical, Dental, and Vision insuranceCompany-paid long-term disabilityFlexible Spending Account (FSA)Company-paid life insurance and voluntary life insurance401(k)Pet insuranceAbout ENT and Allergy Associates (ENTA)ENT and Allergy Associates (ENTA) is the largest ENT, Allergy, and Audiology practice in the country, with over 475 clinicians practicing across 70+ clinical locations in New York, New Jersey, Pennsylvania, and Texas.Each ENTA clinical office is comprised of world-class physicians who are specialists and sub-specialists in their respective fields, delivering the highest level of expertise and care to patients of all ages.Our comprehensive services include:Adult and Pediatric ENT and AllergyVoice and SwallowingAdvanced Sinus and Skull Base SurgeryFacial Plastics and Reconstructive SurgeryTreatment of Inner Ear Disorders and DizzinessAsthma-related servicesDiagnostic Audiology and Hearing Aid DispensingSleep and CT ServicesENTA is affiliated with some of the most prestigious medical institutions in the world. Each year, ENTA physicians are recognized as "Top Doctors" by Castle Connolly, reflecting our strong commitment to exceptional patient care and clinical excellence.ENT and Allergy Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.