Senior Data Analyst

Role Description

You are a highly analytical and technically proficient Senior Data Analyst with a proven track record of using data to improve customer success and drive revenue expansion, informing decision-making in a fast-paced, high-growth environment. As a natural problem-solver, you excel at translating complex data into clear, actionable insights for both technical and non-technical stakeholders.

You are primarily responsible for Education (Experience Curriculum) analytics — driving GTM insights, retention, and financial analysis for our curriculum subscription/ecommerce business — while helping optimize the broader customer journey across Post-Sales.

• Meet regularly with Education stakeholders to deeply understand their data needs and translate metrics and analyses into actionable recommendations that drive business impact.
• Develop and maintain core Education and Post-Sales data models and pipelines using SQL and dbt — including subscription/ecommerce data — to ensure data accuracy and reliability for all reports.
• Build, automate, and maintain dashboards and reports in our BI tools (Sigma + Tableau) to track key Education retention, GTM insights, and customer-health KPIs for the Education and leadership teams.
• Own and maintain weekly business review (WBR) source files and underlying pipelines, ensuring business leaders receive validated, goal-aligned reports.

Qualifications

• 2–4 years of experience in data analytics, business intelligence, or a relevant technical role — preferably with subscription, ecommerce, or other Post-Sales domain experience.
• Advanced proficiency in core technical analytics, including SQL (writing complex queries and manipulating data), Data Transformation (maintaining data models with tools like dbt), and Business Intelligence/Visualization with tools like Sigma or Tableau.
• Demonstrated experience in creating and maintaining data models and pipelines that served as the single source of truth for Post-Sales reporting.
• A history of building and owning a suite of dashboards and reports in a BI tool, consistently delivering valuable insights to business stakeholders.
• Excellent communication skills for stakeholder management, including acting as a trusted consultant and effectively translating technical information for all levels of an organization.
• Demonstrated fluency using AI to fundamentally change how you work — not just to speed up tasks, but to automate routine workflows, accelerate analyses, and build reusable tools and data infrastructure.

Requirements

• Experience with Salesforce (bonus).
• This role must be available for work during standard US working hours (any 8-hour shift from 9am EST - 8pm EST).

Benefits

• Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.