Main Office Administrative Assistant

Exeter High School Administrative Assistant

Exeter High School is seeking a welcoming, organized, and customer-service-oriented professional to join our Main Office team. As the first point of contact for students, families, staff, and visitors, this individual plays an essential role in creating a safe, efficient, and positive school environment. Working under the supervision of the Principal, the Main Office Administrative Assistant manages the daily operations of the front office while providing exceptional service to students, families, staff, and community members. This position requires excellent communication skills, strong attention to detail, professionalism, discretion, and the ability to thrive in a fast-paced environment where priorities shift throughout the day.

Essential Functions

• Serve as the primary receptionist for the Main Office, greeting visitors and creating a welcoming environment.
• Monitor and manage the school's secure entrance, checking in visitors, issuing visitor badges, and following established security procedures.
• Supervise student traffic entering and leaving the Main Office throughout the school day.
• Answer and direct incoming telephone calls while providing accurate information to students, families, staff, and community members.
• Receive, process, and distribute incoming mail, packages, and deliveries.
• Maintain organized office files, records, and correspondence.
• Assist students, caregivers, and staff by answering questions, resolving routine concerns, and directing inquiries to the appropriate personnel.
• Prepare, copy, and distribute correspondence, reports, forms, and school communications.
• Assist with maintaining calendars, scheduling meetings, and coordinating school activities as needed.
• Support attendance, student records, and other office functions as assigned.
• Maintain confidentiality of student and personnel information in accordance with district policies and applicable laws.
• Assist with emergency procedures and communications when necessary.
• Perform additional administrative and clerical duties to support the efficient operation of the school.

Knowledge, Skills and Abilities

• Outstanding customer service skills.
• Strong written and verbal communication.
• Excellent organizational and time management abilities.
• Attention to detail and accuracy.
• Ability to remain calm and professional under pressure.
• Ability to work independently while contributing as a member of a collaborative administrative team.
• Flexibility and adaptability in a dynamic school environment.

Physical Demands

• Ability to sit and stand for extended periods.
• Frequent use of computers, telephones, and office equipment.
• Occasional lifting of packages and office materials up to 25 pounds.

Qualification Profile

• Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying.
• Typical qualifications would be equivalent to: High school diploma required; associate's degree or related coursework preferred.
• Previous experience in an administrative, receptionist, customer service, or school office setting preferred.
• Strong interpersonal and communication skills with the ability to interact professionally with students, families, staff, and community members.
• Excellent organizational skills with the ability to prioritize multiple responsibilities.
• Demonstrated proficiency with Google Workspace and Microsoft Office applications.
• Ability to learn and effectively utilize district software systems.
• Ability to maintain confidentiality and exercise sound judgment.
• Comfortable working in a busy environment with frequent interruptions.

Application Procedure

Please apply online. Applications will be considered only when a cover letter, resume, and letters of recommendation have been attached to your online application. Posted vacancies in SAU 16 have been approved by the School Board. It is the policy of SAU 16 not to discriminate on the basis of race, sex, gender identity, religion, national origin, color, homelessness, sexual orientation, age, or disability in its education programs, services, activities or employment practices. FLSA Status: Non-exempt