Financial/Credit Examiner I

Financial/Credit Examiner I

Find a rewarding career making a difference: Join the Office of the Attorney General!

A Financial/Credit Examiner career is a great opportunity for a professional with a passion for public service and a drive to protect consumers and ensure compliance with consumer credit protections. This position examines lenders, retail sale companies, sales finance businesses, and rent to own companies, including car dealers and personal loan companies for compliance with the Colorado Uniform Consumer Credit Code and other federal regulations such as the Truth in Lending Act. If you're interested in joining a collaborative team of public servants, apply today!

The Office of the Attorney General/Department of Law is the "People's Lawyer." The Attorney General, Phil Weiser, was elected by the people of Colorado and is the State's chief lawyer and law enforcement official. Our vision for the Department of Law is: "Together, we serve Colorado and its people, advancing the rule of law, protecting our democracy and promoting justice for all." Our core values and commitment to diversity, equity, and inclusion, drive our actions and demonstrate our focus on being principled public servants who are innovative and better together.

This position is open only to residents of Colorado. The Consumer Credit Unit exists to enforce the Colorado Uniform Consumer Credit Code (UCCC), the Deferred Deposit Loan Act (DDLA), the Colorado Consumer Equity Protection Act (CCEPA), the Colorado Rental Purchase Agreement Act (RPAA), the Credit Services Organization Act (CSOA), the Colorado Uniform Debt Management Services Act (DMSA), the Colorado Fair Debt Collection Practices Act (CFDCPA), and the Colorado Student Loan Equity Act (CSLEA). The work unit licenses, registers, examines, and investigates creditors and other companies for compliance, and protects consumers from unlawful actions.

This position serves to investigate and examine potential violations of Colorado Uniform Consumer Credit Code ("CUCCC"), Colorado Rental Purchases Agreement Act ("RPAA"), Federal Truth in Lending Act (TILA), and related state and federal statutes. These duties include but are not limited to preparing and conducting compliance examinations of retail sales, rent to own, sales finance, and supervised lending companies (collectively "creditors"), in addition to the other regulated entities that the CCU may regulate. The exams are conducted on site, in the field, and off site through mail and digital means.

The examiner prepares examination reports, conducts licensing investigations and communicates with notifiers and licensees and other external parties as needed. In addition, they will review documents related to consumer complaints, official inquiries, and emergent consumer credit issues.

Conduct Compliance Examinations

• Examine regulated creditors financial records, reports, and policies to ensure businesses abide by relevant statutes, rules, regulations, and principles of lending regulation
• Use complex financial calculators and software to calculate application if interest, timing of disclosures, accuracy of applicable interest rates, and other financial calculations to ensure compliance with relevant statutes, rules, and regulations.
• Work with Financial/Credit Examiner to prioritize examinations based on a prior compliance history, consumer complaint data, information received from other state regulators, and federal policymakers, risks to consumers, and CCU examination history
• Coordinates in-person and mail-in compliance examinations while ensuring that examinations are completed accurately, timely, and consistently
• Contact creditors, requests consumer account data correspondence/communication records, and selects files to be reviewed
• Follow up on overdue examination responses and recommends action to the Financial/Credit Examiner for failure to respond
• Work with the Financial/Credit Examiner IV and other Unit examiners, as needed, to complete complex examinations
• Assist Financial/Credit Examiner IV in determining whether isolated or systemic violations of law have occurred, through an exam report summarizing findings and additional meetings to discuss when necessary.
• Draft and assist in drafting examination reports
• Prepare memos for Deputy Administrator requesting additional legal analysis or legal action for Financial/Credit Examiner IV review
• Coordinate with Financial/Creditor Examiner IV, Deputy Administrator and legal enforcement staff to provide assistance during litigation, such as written memos, analysis of spreadsheets, or restitution calculations
• Coordinate with Financial/Creditor Examiner IV to formulate public and stakeholder outreach where results of exams reveal systemic issues
• Recommend changes to examination processes, correspondence, and documentation

Investigations

• Assist in reviewing consumer complaint documents in coordination with Complaint Intake Coordinator
• Identify potential violations of applicable statutes and rules while reviewing documentation submitted with consumer complaints
• Determine whether misrepresentations and deceptive acts may have occurred by working with other Consumer Credit Unit (CCU) staff and CCEU staff
• Coordinate with Financial/Credit Examiner IV and CCEU to provide assistance during litigation and/or attorney led investigations

Licensing Support

• Provide assistance in the initial and final processing of licensing applications and renewals, such as initial intake process and final review of applications and renewals
• Recommend adjustments or changes to licensing applications, forms, or investigation procedures

Litigation support and Administrative support

• Assist on complex investigations
• Prepare exhibits as requested by Assistant Attorney Generals
• Evaluate compliance with discovery requests
• Testify in hearings
• Administrative tasks related to regulatory work

Salary note: Although a salary range is listed, salary will be set commensurate with the successful candidate's qualifications and in compliance with the Equal Pay for Equal Work Act. This recruitment may be used to fill other highly similar positions at the Department of Law, Consumer Protection Section.

What we are looking for Minimum Qualifications and Substitutions: Please document all relevant experience in detail on your application. Experience will not be inferred or assumed. Any part-time experience listed will be prorated.

• Five years of professional experience in consumer finance, auditing, regulatory analysis and other closely related duties.
• OR Bachelor's degree from an accredited institution AND one year of professional experience in consumer finance, auditing, regulatory analysis and other closely related duties.
• OR Master's in public administration, business administration, economics or accounting/finance.
• If substituting education for experience, transcripts must be provided. Candidates possessing a foreign degree must submit a translation (evaluation) of their degree from an accredited institution, such as The National Association of Credential Evaluations Services in order to be given credit for the degree.

In addition to the minimum qualifications, if you possess any of the following specifically include the details on your application, as this information will be used to assess your qualifications and may be used to determine a top group of applicants.

• Strong analytical skills
• Demonstrated strong writing, reviewing and editing skills
• Professional experience with report writing
• Experience conducting compliance exams
• Experience in interpreting and analyzing statutes, regulations and proposed legislation
• Strong interpersonal skills and ability to communicate effectively with the public and regulated entities
• Professional demeanor
• Demonstrated commitment to public service
• Relevant State of Colorado work experience
• Experience applying the Truth in Lending Act (Regulation Z)

Required Competencies:

• Requires proficiency with MS Office Suite
• Financial math, ability to calculate and interpret loan and interest terms

Conditions of Employment:

• Applicants must pass a thorough background investigation prior to appointment.
• Must have a valid CO driver's license, this position is required to travel within and outside the State of Colorado.
• This position will travel up to 25% of the time in state with occasional out of state travel to conduct examinations.

Required Application Materials:

1. A completed State of Colorado Application: Applicants are responsible for ensuring that the application provided is fully completed and clearly describes their education, training and experience as it relates to this position. Applications left blank or marked "See Resume" will not be considered.
2. Current Resume
3. Cover Letter: A detailed cover letter explaining your interest in the position, any information regarding your skills, qualifications, accomplishments, etc. and how you meet the listed preferred qualifications is due at the time of application.

Why work for us We embrace flexibility We aim to produce outstanding work product for our clients, be efficient with our time, and support each other as team members which also means we embrace flexible working arrangements when and where possible.

We are committed to diversity At the DOL, our commitment to DEI is thriving. We know that we are better together when our differences are valued and everyone is inspired