Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Team Leader

$92.53k - $136.59k
Full-time

City of New York

Job Description

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $106,404.00-$127,802.00.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.

The Division of Family Court Legal Services (FCLS) is primarily responsible for representing ACS in child neglect and abuse cases, permanency hearings, juvenile delinquency hearings and other child welfare proceedings in the NYC Family Courts. FCLS attorneys work collaboratively with ACS Child Protective Specialists (CPS), foster care agency case planners and other ACS staff and child welfare stakeholders to further the agency’s mission of helping children and families achieve safety, permanency and well- being.

Under direction, with wide latitude for independent judgment and unreviewed action and decision, engage in difficult and complex legal work within the Division of Family Court Legal Services (FCLS). Participate in legal casework functions having significant procedural or policy consequences. Specific duties will include:

- Meet with Child Protective caseworkers to identify and analyze complex legal problems and issues.

- Provide strategic guidance and supervision of all lower-level Attorney Staff engaged in a variety of legal tasks, including the effective preparation of witnesses, evidence and other trial-related initiatives.

- Maintain a caseload of approximately 40 to 50 cases involving complex child abuse and neglect matters.

- Screen sensitive cases to determine causes of action and assign cases to lower-level Attorney Staff.

- Draft and review petitions, write up deferrals and conduct legal consultations.

- Review and analyze motions and other pertinent legal documents.

- Attend weekly case conferences and serve as a liaison between AC S and all external stakeholders.

- Provide on-site legal support to the borough-based Child Advocacy Centers as needed, which may include observing interviews and participating in multi-disciplinary meetings.

AGENCY ATTORNEY - 30087

Qualifications

1. Admission to the New York State Bar; and either "2" or "3" below.
2. One year of satisfactory United States legal experience subsequent to admission to any state bar; or
3. Six months of satisfactory service as an Agency Attorney Interne (30086).
Incumbents must remain Members of the New York State Bar in good standing for the duration of this employment.
In addition to meeting the minimum Qualification Requirements:
To be assigned to Assignment Level (AL) II, candidates must have one year of experience at Assignment Level I or two years of comparable legal experience subsequent to admission to the bar, in the areas of law related to the assignment. To be assigned to AL III candidates must have two years of experience in Assignment Levels I and/or II or three years of comparable legal experience subsequent to admission to the bar, in the areas of law related to the assignment.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Agency: ADMIN FOR CHILDREN'S SVCSJob Category: Legal AffairsSalary Band: $125,000 to $150,000 Compensation: USD 92525 - USD 136593
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Team Leader in New York, NY vacancy
  • $85k - $120k

     ...ground up. You will architect ticketing systems, design standard operating procedures, and directly lead a dedicated offshore support team in the Philippines. Day to day, you will balance tactical team mentorship and partner communication with strategic operational... 
    Suggested
    Remote work

    Motion Recruitment

    New York, NY
    10 hours ago
  • $121k - $151k

     ...company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most...  ...our company values, which are reflected in our product and in our team.Our ValuesIf this sounds like you, you’ll fit right in.The... 
    Suggested
    Casual work
    Work at office
    Local area

    Justworks

    New York, NY
    1 day ago
  • $17 - $18 per hour

     ...Job Description Job Description CHEF-IN-TRAINING [Restaurant Team Member] $17 - $18 / hour depending on experience + $2-3/hour in tips + MORE BENEFITS! ABOUT THE ROLE: The next generation of chefs are evolving in DIG restaurants. Our scratch based kitchens... 
    Suggested
    Full time
    Part time
    Local area
    Flexible hours

    DIG INN

    New York, NY
    more than 2 months ago
  •  ...United States. We are looking for highly driven, AI-pilled engineers to join us on this mission and be a core part of our founding team. Our Team Daniel Nissenbaum (CEO): Daniel was previously co-founder and CTO of Alinea, a Series A consumer investing app for Gen Z,... 
    Suggested
    Contract work
    Work at office
    Flexible hours

    Ficus Platforms

    New York, NY
    1 day ago
  • $19 - $20 per hour

     ...urgency and empathy Analyze and interpret delivery data to identify trends Execute workflows to meet SLAs Collaborate with internal teams to improve processes Qualifications: Bachelor’s degree or equivalent work experience 2+ years project coordination experience (technology... 
    Suggested
    Contract work
    Work experience placement
    Remote work
    Weekend work

    Compunnel

    New York, NY
    1 day ago
  • $70k

     ...Supervisor: Supervise staff of DSRs and participate in hiring, training, coaching and performance management. Accountable for the DSR team's achievement of bi-weekly/monthly sales goals. Responsible for ensuring that the DSRs are knowledgeable of and comply with... 
    Full time
    Local area
    Flexible hours
    Afternoon shift

    Astound Broadband

    New York, NY
    21 hours ago
  •  ...Coordinator, you will play a key role in keeping the Customer Service team running smoothly. This position blends administrative,...  ...involve travel. Due to the nature of this role and the business leaders the role supports, this position is on-site, full-time with some... 
    Full time
    Temporary work
    Work at office
    Local area
    Remote work
    Worldwide
    Flexible hours
    2 days per week

    Socket

    New York, NY
    2 days ago
  •  ...supermarket in the United States to document that all its seafood products were sustainably harvested. FT Customer Service Leader Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race,... 
    Local area

    Hannaford Supermarkets

    New York, NY
    21 hours ago
  •  ...Respond to customer inquiries promptly and professionally via phone, email, or other communication channels. Coordinate with internal teams to resolve customer issues efficiently. Maintain accurate records of customer interactions and update the database as needed.... 
    Contract work

    Michael Page

    New York, NY
    4 days ago
  •  ...appearance policy. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets Assist in special projects and perform other functions as assigned by supervision. Support and comply with all... 
    Local area
    Shift work

    Hannaford Supermarkets

    New York, NY
    1 day ago
  • A leading tech company is seeking a Customer Service Manager to oversee a growing team during a product launch. You will manage customer service operations, improve processes, and ensure outstanding support experiences. The ideal candidate has over 2 years of experience... 
    Full time
    Remote work

    OperationsArmy

    New York, NY
    21 hours ago
  • $25 per hour

     ...commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Command Center Tech will serve as a critical member of the facility operations... 
    Daily paid
    Work at office
    Local area
    Night shift
    Weekend work

    Jones Lang LaSalle IP, Inc.

    New York, NY
    1 day ago
  •  ...expect excellence, ownership, and intellectual rigor from every team member. We move fast, make bold decisions, and hold ourselves accountable...  ...and AI software consumption. This role requires a strong people leader who is equally comfortable coaching CSMs, stepping into customer... 
    Work experience placement
    Work at office
    Work from home

    Nitra

    New York, NY
    1 day ago
  • TJX - - Responsibilities: Promote excellent customer experience; Lead and train front-end associates; Assign registers and coordinate breaks; Address customer concerns promptly; Promote loyalty programs and safety

    TJX

    New York, NY
    8 hours ago
  •  ...ensuring that our customers derive maximum value from our platform by overseeing the customer journey, working with our Customer Success team to address customer needs, and driving our platform’s integration with quantitative reporting processes. Your role is crucial in... 

    Stanford Climate Ventures

    New York, NY
    2 days ago
  • A dynamic healthcare startup in New York is looking for a Head of Customer Support to lead global support and logistics teams. This role will focus on optimizing operations and driving customer satisfaction through effective team leadership and AI-driven tools. The ideal... 

    MyCareer+

    New York, NY
    2 days ago
  •  ...data-driven knowledge and telemetry, and delivering self-service capabilities across the lifecycle. You will lead a small, skilled team to scale support while maintaining high standards. The ideal candidate brings a strong systems orientation, practical experience with... 

    Obsidian

    New York, NY
    2 days ago
  •  ...partner network. You will focus on high-level enablement strategy, launch readiness, and quality standards, coordinating with internal teams to ensure consistent partner performance. Reporting to the Senior Director, Outsourcing, you will shape the enablement model, manage... 

    Etsy, Inc.

    New York, NY
    4 days ago
  •  ...platform. We're looking for someone to join the Swish Customer Support team and build our customer support function for our new product...  ..., no ego, no drama, high accountability High ownership: Leaders here solve, not wait No ego: We review, take feedback, fix mistakes... 
    Work at office

    Swishbreaks

    New York, NY
    5 days ago
  • Umbrella BPO is seeking a Customer Support Team Lead in the United States. This role involves supervising a team of customer support specialists, handling escalated customer inquiries professionally, and driving process improvements. Candidates should have at least 3 years... 

    Umbrella BPO

    New York, NY
    3 days ago
  •  ...experience, including two years in SaaS support, and strong hands-on management skills. This hands-on role involves managing a small support team, improving workflows in Zendesk, and ensuring customer satisfaction. Competitive benefits include healthcare, flexible PTO, and a... 
    Flexible hours

    INE

    New York, NY
    1 day ago
  • Empower is seeking an overnight Customer Support Manager in the United States to lead a remote team of 4-6 agents reporting to the VP of Customer Experience. The shift is 12 AM-8 AM EST with weekend coverage, and training hours will follow during standard business hours... 
    Remote work
    Shift work
    Night shift
    Weekend work

    Empower

    New York, NY
    3 days ago
  • MaziCTools is seeking a Freelance Sr. Executive for Customer Support in the United States. In this role, you will manage inbound chats and address customer needs efficiently while ensuring high satisfaction standards. The ideal candidate has at least 3 years of customer...
    Freelance
    Night shift
    Weekend work

    MaziCTools

    New York, NY
    3 days ago
  •  ...of travel plans. The ideal candidate should have strong communication skills, a customer-focused mindset, and enjoy working within a team-oriented culture. Flexible work options and career growth are offered in this part-time or full-time position. #J-18808-Ljbffr... 
    Remote job
    Full time
    Part time
    Flexible hours

    Enchanted Horizons Travel

    New York, NY
    3 days ago
  • A travel service provider is seeking a motivated Customer Service Coordinator to assist clients with their travel needs. This role involves maintaining clear communication, providing travel support, and ensuring a positive client experience. Candidates should possess strong...
    Remote job
    Full time
    Part time

    Enchanted Horizons Travel

    New York, NY
    5 days ago
  • A travel service company is seeking a motivated Customer Service Coordinator to support clients with travel-related inquiries and ensure a positive experience. The successful candidate will communicate effectively with clients, coordinate reservations, and deliver high-...
    Full time
    Part time
    Remote work
    Flexible hours

    Enchanted Horizons Travel

    New York, NY
    3 days ago
  • A travel support company in Beatrice, NE, is seeking a motivated Customer Service Coordinator to assist customers with travel-related inquiries. This role requires excellent communication skills, a detail-oriented mindset, and the ability to work independently. Successful...
    Remote work
    Flexible hours

    Enchanted Horizons Travel

    New York, NY
    3 days ago
  •  ...working closely with engineering, design, and physician partners. The team behind Collective helped build three D2C unicorns (Thrive Market...  ..., transitioning from hands-on individual contributor to people leader Seniority 4 - 8 years of experience in customer support/service... 
    Full time
    Work experience placement
    Remote work

    American IT Systems

    New York, NY
    3 days ago
  • A leading travel service provider is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. The role involves assisting customers with travel-related inquiries, coordinating details, and maintaining communication...
    Remote work
    Flexible hours

    Enchanted Horizons Travel

    New York, NY
    3 days ago
  • $260k - $340k

     ...the end of 2026. Dust is backed by Sequoia with a determined team of optimists (coming from Stripe, OpenAI, and Stanford) who like...  ...50. Summary As Dust’s first dedicated US Customer Success leader, you will build the post-sales motion for one of our most important... 
    Full time
    Work at office
    Work from home
    Flexible hours

    Dust

    New York, NY
    5 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Team Leader. Be the first to apply!