Baker

Job Description

Job Description

Location: 1500 Broadway, New York, NY 10036

About Carlo’s Bakery

Carlo’s Bakery, home of the “Cake Boss,” is a world-renowned bakery known for its high-quality, handcrafted desserts and exceptional customer experience. We take pride in our craftsmanship, creativity, and family-oriented culture. We are looking for an enthusiastic and reliable Assistant General Manager to join our team and help bring our delicious creations to life.

Position Summary

The Baker/Cake Decorating Instructor role is responsible for the baking and decorating everyday products sold at the bakery as well as instructing cake decorating classes on scheduled days

Responsibilities

• Produce our entire line of baked goods:  quality cakes, cupcakes, cookies, biscotti and any other production items as delegated by a manager

• Ensure exceptional product by following recipes, understanding prep procedures, and maintaining raw materials quality

• Make sure our baked goods are baked and decorated according to Carlo’s Bakery product standards

• Keep up with pace of store and customer flow

• Avoid overproduction during slow business weeks

• Rotate product in freezer/walk-in using FIFO method

• Understand proper use of all equipment: ovens, mixers, sheeters, scales, walk-in, and freezer

• Maintain a clean production area

• Clean and sanitize all equipment, work areas, containers and utensils

• Be quick, accurate and organized

• Respect your customers’ and co-workers’ space and time

• Prepare special orders to ensure customer specifications are met

• Make sure customers receive exceptional customer service at all times

• Ensure operations are in accordance with food safety and sanitation standards

• Greet, assist, provide efficient service and thank guests in a prompt, courteous, friendly and business-like manner in order to promote the company image as a service-oriented operation

• Guide FOH staff on product questions and offer assistance in finding or suggesting product selection to customers

• Take specialty cake orders as requested by customers (e.g., special occasion cakes, party platters, etc.)

• Enter all specialty cake sales information into Salesforce

• Perform other duties as directed by a manager

Qualifications

• 2+ years Baking/Decorating experience or a Culinary Program Degree

• Experience instructing cake decorating classes 

• Basic computer skills and knowledge of Microsoft Office (Word, Excel)

• Ability to work well in a busy environment

• Ability to work independently and as part of a team

• Ability to work on your feet for extended periods of time (8+ hours a day)

• Ability to work flexible hours, including weekends and holidays (according to customer demand)

• Food Protection Certification holder or willing to obtain certification within 30 days of employment

Why Join Carlo’s Bakery?

• Opportunity to grow with an internationally recognized brand.

• Friendly and collaborative work environment.

• Hands-on experience in the baking industry.

• Employee discounts on our famous baked goods.

Apply today and become part of the Carlo’s Bakery family — where passion, craftsmanship, and teamwork create something truly sweet every day!