Senior Manager, IAM

Role Description

The Senior IAM Manager will be responsible for leading the transformation of our Identity and Access Management (IAM) operations from a legacy and manual framework to a modernized, automated system. This role will ensure that IAM supports the business effectively, with a focus on security, compliance, and efficient request fulfillment.

• Develop and implement an IAM strategy that aligns with organizational objectives and modernization efforts.
• Oversee the transition to automated IAM processes using Identity Governance & Administration tools, reducing manual workloads, and improving response times.
• Monitor IAM solutions to ensure they are effective and adjust strategies as needed to comply with privacy frameworks such as EU GDPR, CPRA, and PIPL.
• Direct the daily operations of IAM services: Supervise the processing of access requests, the provisioning and deprovisioning of accounts, and the regular auditing of access controls to ensure compliance and operational efficiency.
• Enhance user authentication and authorization processes: Continuously evaluate and improve methods for multi-factor authentication, single sign-on, and adaptive authentication to enhance security without compromising user convenience.
• Report on IAM metrics and performance: Provide regular reports to senior management on the status and effectiveness of IAM initiatives, highlighting achievements and areas for improvement.
• Guide IAM technology upgrades and migrations: Lead projects to upgrade existing IAM solutions or migrate to new platforms, ensuring minimal disruption to business operations.
• Enhance the effectiveness of simulated phishing campaigns: Regularly update and refine phishing simulation exercises to keep them relevant to current cyber threats. Ensure that these exercises are comprehensive and provide meaningful feedback and training opportunities to employees.
• Manage Privileged Access Management (PAM) Platform: Oversee the operation and maintenance of the privileged access management platform, ensuring robust security controls are in place. Lead enhancements to better align with industry best practices and business needs.
• Promote the Principle of Least Privilege: Enforce the least privilege principle across all access controls, ensuring that users have the minimum level of access required to perform their job functions. Develop and implement strategies to reduce over-privileged accounts through continuous monitoring and real-time adjustments.
• Ability to lead by example in the responsible use of AI and Large Language Models, applying them to enhance team efficiency, modernize IAM processes, and support data‑driven business decisions.

Qualifications

• High School Diploma or GED required, Bachelor’s Degree in any field preferred.
• At least 8 years of experience in IAM roles required, with a preference for those who have used and managed Identity Governance & Administration (IGA) tools.
• Minimum 5 years in a management or leadership role within IAM required.

Requirements

• In-depth knowledge of IAM frameworks and best practices.
• Experience with implementing or managing IGA tools and technologies, required.
• Relevant certifications such as CISSP, CISM, or similar are a plus.
• Must have the ability to remain in a stationary position for extended periods of time.
• Must have the ability to position self to maintain computers and various network equipment in the buildings, including under desks, in the server rooms, and anywhere cabling installation and maintenance would be required for troubleshooting and optimal organizational connectivity and usage.
• Exhibit manual dexterity to dial a telephone, to enter data into a computer terminal; to perceive and read a computer screen and printed material with or without vision aids.
• Detect and understand speech at normal levels and on the telephone; converse in audible tones so that others may understand clearly in person and on the telephone; ability to understand and follow oral and written instructions.

Benefits

• A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching, Healthcare Savings Accounts.
• Educational Assistance (Tuition Reimbursement).
• Ongoing training throughout your employment with opportunities to participate in professional and personal development programs.
• A strong focus on giving back to our communities through philanthropic opportunities.