Business Development Representative

Overview LevelUp MSP: Business Development Representative About: We are a growth-focused Managed Service Provider (MSP) dedicated to helping businesses succeed through innovative and reliable IT solutions. Our team is built around high performance, accountability, and continuous improvement. We work hard, celebrate wins together, and are committed to building something meaningful with top-tier talent. The Role The Business Development Representative is responsible for generating new business opportunities by prospecting, qualifying leads, and setting first-time appointments for the sales team. This is a front-of-funnel sales role focused on outreach, activity, pipeline generation, and learning the MSP sales process. This person will play a key role in helping drive new logo Monthly Recurring Revenue (MRR) by identifying strong-fit prospects, creating interest, and setting up qualified conversations for the Sales Executive team. The ideal candidate is competitive, coachable, organized, and motivated by growth. Key Responsibilities: Prospect into target accounts through outbound calls, emails, LinkedIn, and other channels Qualify leads and identify strong-fit MSP opportunities Set first-time appointments (FTAs) Maintain consistent activity levels and pipeline discipline within CRM Research prospects and tailor outreach based on business needs Build initial trust with prospects and clearly communicate LevelUp’s value proposition Partner closely with CEO to ensure smooth handoff of qualified opportunities Follow up consistently with leads and nurture early-stage prospects Learn the MSP sales process with the goal of growing into a closing role over time Requirements: 1–3+ years of B2B sales, business development, SDR, BDR, or appointment-setting experience Strong communication skills and comfort with outbound prospecting Competitive, self-motivated, and able to handle rejection professionally Organized and consistent with CRM updates, follow-up, and daily activity Coachability and desire to grow within a sales career Ability to qualify prospects and ask thoughtful discovery questions MSP, IT services, telecom, SaaS, or business services experience is a plus, but not required Culture: Core values: Love What You Do, Level Up, Own It (or Step Aside) Collaborative, competitive, and growth-oriented team Quarterly company events and team celebrations Flexible scheduling when needed Environment that values autonomy, accountability, and continuous improvement Competitive base salary with performance-based bonus incentives Medical, dental, and vision insurance 9 paid holidays Ongoing sales training and development Clear path for growth into a Sales Executive role within a scaling MSP High-performance culture focused on results #J-18808-Ljbffr