Remote Reservation Agent

Passionate about hospitality, the full-time Remote Reservation Agent will manage guest reservations, provide tailored recommendations, and ensure accurate billing while working remotely during flexible hours between 6am and midnight. Key responsibilities Answer incoming calls and provide guests with information about hotel services and the surrounding area Accurately process reservations through various channels and audit details against rate profiles Upsell resort experiences and manage group rooming lists within the property management system Required qualifications 2+ years of customer service experience, preferably in a hotel setting Prior experience in a Reservations Department is preferred Intermediate to advanced typing and computer skills, with the ability to learn various software programs quickly Flexibility to work remotely, including weekdays, weekends, and holidays Must be able to read and write in English Virtual Vocations Inc