Regional Manager

Regional Manager – Smile Partners USASmile Partners USA is seeking an experienced Regional Manager to lead a portfolio of dental practices across the Chicagoland market. This role is responsible for driving sustainable revenue and EBITDA growth through the leadership and development of Office Managers, while maintaining strong provider relationships and ensuring operational and cultural consistency across the region.This is a high-visibility leadership opportunity for a results-driven professional with proven multi-site management experience and the business acumen to scale performance across a competitive market.Key ResponsibilitiesFinancial Performance and GrowthDrive continuous revenue and EBITDA growth across all assigned practices, including new acquisitions, expansions, relocations, and de novosEnsure each office maintains an active, documented growth plan focused on provider capacity, patient access, and specialty care expansionPartner with the SVP to develop regional budgets reflecting quarter-over-quarter and year-over-year growth targetsOversee Office Managers in the management of practice-level P&Ls and labor efficiencyProvider RelationsBuild strong, collaborative relationships with providers to support productivity, efficiency, and patient care goalsProactively address provider concerns and align team execution with provider expectationsRevenue Cycle ManagementEnsure consistent execution of front-end revenue cycle processes, including Over-the-Counter patient collections at a 95%+ standardMonitor collections, A/R aging, and regional financial trendsMaintain accountability for cash reconciliation at the practice levelTalent Development and CultureRecruit, hire, and develop high-performing Office ManagersBuild a strong internal leadership pipeline, including future Multi-Location and Regional ManagersFoster a high-performance culture rooted in accountability, ownership, and trustChampion a data-driven approach to decision-making, including the adoption of relevant technologyComplianceEnsure full compliance with OSHA standards, CDC guidelines, and Georgia state dental board regulationsMaintain audit readiness across all offices within the regionQualificationsDemonstrated multi-site leadership experience managing large marketsBachelor's degreeValid driver's license requiredStrong operational, change management, and interpersonal leadership skillsWork EnvironmentThis position is primarily field-based across the Atlanta metro area, with supplemental work conducted at the Support Office or an approved remote workspace as business needs require.Smile Partners USA is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, religion, age, gender, disability, marital status, familial status, veteran status, or any other protected characteristic.