Operations Support Analyst/Business Analyst

Job Description

Job Description

Job Title: Contingent Business Analyst 
Location: Torrance, CA (Onsite)

 

Description
Seeking a Business Analyst to join the Business Operations Services (BOS) department. This role supports small- to medium-sized initiatives that enhance service excellence, operational efficiency, and customer loyalty across Financial Services.
The Business Analyst partners with business teams, IT, AHFC centers, and vendors to analyze business needs, support project execution, ensure compliance, and strengthen operational readiness and business continuity.

Key Responsibilities

• Support planning and execution of projects and process enhancements
• Partner with IT, business teams, and vendors to resolve issues and deliver solutions
• Perform business analysis, risk assessments, and business impact analyses
• Prepare operational and management status reports
• Create and maintain business process documentation
• Communicate business strategies, policies, and changes to stakeholders
• Support business continuity efforts and assist during crisis events

Qualifications

• Bachelor’s degree in Business or related field preferred
• 3–5 years of experience, preferably in financial services
• Strong analytical, problem-solving, and organizational skills
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Ability to work independently and collaboratively in a team environment
• Business continuity experience a plus

Company Description

TechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal.

We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness.

Company Description

TechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal. \r\n\r\nWe serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness.