Social Service Supervisor II

Job Description

Job Description

The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise.

Hybrid: 4 days in office/1 day remote

Join UP! We are lighting the path home, one person at a time.

About Urban Pathways  

Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves.

Summary

Reporting to the Director of Social Services or Program Director, the Social Services Supervisor oversees the clinical and case management functions of the Social Service Department, ensuring the ongoing best practice approach of program functioning and compliance with regulatory agency policies and procedures.

Responsibilities

Program/Facilities

1. Supervisesday to dayoperations and clinical staff in the absence of the Director of Social Services / Program Director.

1. Supervises and provides leadership and training to social service team members.

1. Provides administrative and programmatic supervision to case management staff. 

1. Conducts probationary and annual performance reviews for staff. 

1. Assesses, trains andcoachescase managers on work assignments and community resources.

1. Provides support and guidance to case managers in the execution of all housing related tasks.

1. Meets individually for weekly supervision with all direct reports.

1. Supervises andfacilitatesscreening and intake process forclients.

1. Assigns cases to case managers andscheduleswork according to priority.