Business Systems Engineer
Oxenham Group
ERP Systems Support Specialist
Our client is a values-focused organization providing electrical transformers to commercial and industrial markets, recognized as one of America's fastest-growing companies. They build real solutions, solve real problems, and invest in their people and culture. This hire will focus on supporting and optimizing their ERP systems while providing hands-on support across business systems. This role is ideal for a proactive, self-starting problem-solver with deep ERP experience and a focus on process improvement.
Duties/Responsibilities
- Provide timely, first-class support for Odoo and other ERP/business systems across the organization.
- Troubleshoot, investigate, and resolve both routine and complex ERP issues.
- Collaborate with internal teams and third-party ERP implementers to optimize workflows, integrations, and processes.
- Manage user access, permissions, and change management within ERP systems.
- Contribute to ERP documentation, strategy, and roadmap planning.
- Identify opportunities to improve processes, data integrity, and business system efficiency.
Skills/Experience
- Deep ERP experience (Odoo, SAP, Oracle) — including ERP within CRM is a plus.
- Solid project management skills with experience leading initiatives or coordinating cross-functional efforts.
- Self-starter with the ability to work independently while leveraging onboarding resources and consultant support.
- Strong problem-solving, communication, and customer support skills.
- Familiarity with SaaS integrations, data governance, and ERP-related workflows preferred.
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