Customer Service Representative, Veterinary Medicine

Customer Service Representative

Atlantic Veterinary Internal Medicine & Oncology in Hunt Valley, MD is hiring a full-time Customer Service Representative to join our outstanding team! Schedule:

• 5 8-hour shifts or 4 10-hour shifts
• Daytime, Mon-Fri. No weekends

Compensation:

• $18-21/hour

Job Requirements:

• Minimum of 1 year of experience in a receptionist setting
• Demonstrated excellence communication skills
• Strong desire to learn and grow in the role.
• Ability to work efficiently and independently in a fast-paced, high-intensity environment.

Required Skills:

• Shares our commitment to our mission, vision, and values.
• Enthusiastic and compassionate nature, providing an excellent experience for clients.
• Basic computer skills with proficiency in Microsoft Word and Outlook email.
• Proficient in managing multi-line phone systems for efficient communication.
• Knowledge of EzyVet and Smartflow software platforms is a plus.
• Prior experience in the veterinary industry is preferred.

About Us: At AVIM&O, we are proud to have an outstanding team of internal medicine and medical oncology specialists who dedicate their energies and combined knowledge to the care of their patients and support of their clients. Our team embodies our core principles of commitment, compassion, and competence towards our patients, clients and our referring veterinary community. It is our goal to function as an integrated, collaborative team while providing the very best care for each patient while balancing the needs and desires of our clients.

Benefits: Full health care packages (after the initial 60 days), CE compensation, 401(k) retirement options, personal pet discounts, uniform allowance, and exciting career path / developmental training. Compensation is based on experience & skill set. Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos Veterinary Health provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.