Human Resources Generalist
Rocket Mortgage
The Human Resources Generalist, GANNG leads and supports the company’s people function, including employee relations, recruiting support, onboarding, payroll coordination, benefits administration, HRIS management, performance management, compliance, and people-related policies. This role serves as a trusted resource for team members and leaders, providing practical guidance, sound judgment, and consistent support. The Human Resources Generalist, GANNG works closely with leadership, finance, benefit providers, payroll providers, and legal counsel to ensure the company’s people’s practices are organized, compliant, and aligned with business goals and company culture. About the role Advise and support all team members and leaders on team relations related issues by answering questions, giving directions, escalating issues, and offering solutions as appropriate on human resources (HR) issues. Serve as a generalist for all HR needs, including recruiting, leadership development and education, payroll, compensation, HRIS and benefits by answering questions and escalating issues as appropriate. Manage the employee lifecycle, including job postings, recruiting coordination, offer letters, onboarding, employment changes, personnel files, offboarding, and exit interviews. Manage team member benefits, perks, and people policies and ensure they provide the most value to team members. Collaborate and liaise with teams from our various benefit providers as subject matter experts on overall team member experience and brainstorm solutions. Collaborate with the Legal team to ensure compliance and mitigation of business risk by advising leaders and team members on applicable employment laws. Manage team member data to identify and summarize trends (e.g., exit interviews, turnover, overtime). Collaborate with Senior Leadership to set team/people goals and objectives. Act as an objective, neutral advocate who seeks to understand, investigate and make unbiased recommendations for all sides: the company, team members and leaders. Assist all team members in finding solutions for individual team member challenges (e.g., personal challenges, conflict resolution, etc.). Guide leaders through the effective management of team member performance. About you Minimum Qualifications Bachelor’s degree in business, human resources, or related field. 3 years of experience in human resources, team relations, or related field. Working knowledge of employment laws, HR compliance practices, and employee relations best practices. Experience handling confidential and sensitive employee matters. Experience with HRIS, payroll, benefits, or employee data systems. Strong communication, judgment, documentation, organization, and problem-solving skills. Preferred Qualifications Experience in a growing, creative, professional services, or project-based company environment. Experience implementing or administering HRIS, payroll, performance management, recruiting, onboarding, or benefits systems. SHRM-CP, SHRM-SCP, PHR, or SPHR certification. What you’ll get Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at View email address on click.appcast.io. #J-18808-Ljbffr
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