Business Development Coordinator I

Marketing & Inbound Coordinator

Be the voice of our brand. As our Marketing & Inbound Coordinator, you are the first person our customers meet. You'll turn every inquiry into an opportunity by providing a high-end, helpful experience on every call—whether you're welcoming a new prospect or guiding a service-related request to the right place. Behind the scenes, you'll be our Salesforce expert, keeping our data clean and our connections strong. You'll act as the essential link between marketing and sales, ensuring every lead is researched, tracked, and set up for success so that no great opportunity is ever left behind.

Key Responsibilities: - Answering Inbound Calls: Respond to customer questions, provide basic product/service information, and transfer calls to the correct department. - Managing Marketing Leads: Sort and track incoming leads from various sources so they are assigned to the right business unit without delay. - Customer Support: Assist with sales inquiries to ensure every customer has a professional and helpful experience. - CRM Data Entry: Accurately enter and update customer details and call notes in our CRM system. - Lead Research: Use sales tools to check the quality and accuracy of new leads before they are passed to the sales team. - Improving Processes: Work with the sales and tech teams to find ways to make our lead management faster and more efficient.

Other Expectations: • Bachelor's degree in marketing, business administration, or a related field. • Proven experience in lead management, marketing coordination, or a similar role. • Strong organizational and multitasking skills. • Excellent communication and interpersonal skills. • Proficiency in using CRM software and other marketing tools. • Analytical mindset with the ability to interpret data and provide actionable insights. • Detail-oriented and proactive approach to problem-solving.

In accordance with applicable law, we are providing the anticipated rate for this role: $19.46 - 29.13 hourly.

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility.

Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks! -Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else

Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.