Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Branch Operations & Customer Experience Lead

J.P. Morgan

J.P. Morgan is looking for a Branch Operations Lead in New York to oversee branch operations and client engagement. This role is vital in ensuring smooth financial transactions while adhering to policies. The candidate will assist with client interactions, manage cash devices, and lead the team in delivering excellent service. Required qualifications include a high school degree, retail banking experience, and strong leadership skills. Benefits include health care, retirement plans, and more. #J-18808-Ljbffr J.P. Morgan

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Branch Operations & Customer Experience Lead in New York, NY vacancy
  • Join J.P. Morgan as a Branch Operations Lead in New York, where you'll be instrumental in managing daily branch operations, ensuring compliance...  ...client relationships while simplifying their banking experience. The role demands strong operational proficiency, attention... 
    Operations

    J.P. Morgan

    New York, NY
    4 days ago
  •  ...growing technology startup in New York City is searching for a Customer Operations Lead. This full-time, onsite role requires strong communication...  ...in a fast-changing environment. You will own the customer experience and operational processes while also driving revenue... 
    Operations
    Full time
    Relocation package

    Arcadia

    New York, NY
    16 hours ago
  • $75k - $85k

     ...Customer Experience Lead — Craighill (Brooklyn, NY) Compensation: $75,000–$85,000 | Full-Time | On-Site Role Overview As Craighill’s Customer...  ...what customers tell you into better products and smoother operations. You’ll partner closely with our Operations, Design, and Marketing... 
    Operations
    Full time

    Craighill

    New York, NY
    16 hours ago
  •  ...Customer Success Lead Supports Operations. Delivers Concierge-Level Client Experiences Department: Customer Success Reports To: Head of Customer Success Location: Remote Employment Type: Full-time About Town Web and HeyGov Town Web and HeyGov are on a mission to modernize... 
    Operations
    Full time
    Local area
    Remote work

    Town Web

    New York, NY
    4 days ago
  • $52k - $75k

     ...Partnering with Sales and Operations, the Customer Service Lead will provide best‑in‑class customer support, ensuring a seamless customer experience, with a focus on proactive customer communication and ‘white glove’ service to delight our customers. Managing key customer... 
    Operations
    Temporary work
    Worldwide

    Vantage Specialty Chemicals

    New York, NY
    3 days ago
  • Valley Bank is seeking a Branch Manager II to lead day‑to‑day operations and staff, driving performance through effective leadership, sales execution, and...  ...has at least 3 years of related managerial experience in branch operations, with strong knowledge of commercial... 
    Operations

    Valley Bank

    New York, NY
    4 days ago
  • Somewhere is seeking a strategic and empathetic Customer Service Associate to lead and scale our support operations for a rapidly growing e-commerce funeral services company. You will design customer experiences, guide a remote team, and balance efficiency with personalized... 
    Operations
    Remote job

    Somewhere

    New York, NY
    1 day ago
  • About Glaze: Give your customer service skills an edge and show off your aptitude...  ...at Glaze! Regardless of prior experience, this could be your opportunity to...  ...in executing customer‑facing store operations during your shift. You will lead by example and uphold restaurant... 
    Operations
    Full time
    Part time
    Flexible hours
    Shift work

    Glaze Teriyaki

    New York, NY
    2 days ago
  •  ...We're looking for someone to join the Swish Customer Support team and build our customer support...  ...and escalation paths that deliver a seamless experience across every touchpoint. You'll be hands‑on, creating a support operation that scales while ensuring every interaction... 
    Operations
    Work at office

    Swish Breaks

    New York, NY
    1 day ago
  •  ...NYC. Why join us? You’ll help build the customer function for what we believe can become...  ...platform. You’ll work directly with founders, operators, and marketing leaders at some of the...  ...win. What you’ll do Own the customer experience end-to-end. Onboarding, support, education... 
    Operations
    Immediate start
    Remote work

    maintouch

    New York, NY
    16 hours ago
  • $89.6k - $149.3k

    Overview The Fraud Customer Experience Lead partners across the organization to improve how customers experience fraud prevention, detection,...  ...Influence Build strong, trusted relationships across fraud, operations, product, technology, and customer facing teams Act as a... 
    Operations
    Work experience placement
    Work at office

    M&T Bank

    New York, NY
    16 hours ago
  • We are looking for a Strategic Customer Success Lead to shape and scale how Bluefish delivers value...  ...a seamless, high‑quality customer experience. Develop and maintain excellent knowledge...  ...is required. Demonstrated ability to operate as a trusted strategic advisor to... 
    Operations
    Immediate start

    Bluefish AI

    New York, NY
    1 day ago
  •  ...seeking an Assistant Store Manager to ensure outstanding customer service and operational efficiency. This role involves leadership...  ...policies and procedures. Ideal candidates will have management experience in retail or hospitality and a strong desire to inspire... 
    Operations

    PLS

    New York, NY
    4 days ago
  •  ...technology to set a new standard in CX and operations, delivering results that scale and...  ...Crescendo, and let’s build the future of customer experience together. Welcome to Crescendo....  ...to what’s next. The Role  The Team Lead will oversee and coordinate both the Customer... 
    Operations
    Permanent employment
    Full time
    Remote work
    Work from home
    Shift work

    GrabJobs

    New York, NY
    3 days ago
  •  ...to provide exceptional service and oversee branch operations. This role includes managing customer transactions and leading branch staff to ensure quality service and compliance...  ...have at least 3 years of retail banking experience and strong supervisory skills. The position... 
    Operations

    Apple Bank for Savings

    New York, NY
    16 hours ago
  • $140k - $160k

     ...Joyful Health Building the financial operating system for healthcare, and...  ...automations, and reporting - that make customer ops actually run. The Customer Ops Lead builds and owns the automation...  ...customer onboarding and billing experience. Lead on AI and automation: Over... 
    Operations
    Full time
    Private practice
    Live in
    Work at office
    3 days per week

    Joyful Health

    New York, NY
    16 hours ago
  • A leading IT training platform is seeking a Customer Support Manager to oversee operations for its global SaaS customer base. The ideal candidate will have over five years of customer-facing experience, including two years in SaaS support, and strong hands-on management... 
    Operations
    Flexible hours

    INE

    New York, NY
    4 days ago
  • $60k - $80k

    A leading customer support provider is seeking a Customer Support Manager to lead a remote team...  .... This role involves managing daily operations, developing team members, and ensuring...  ...service. With 5+ years of customer support experience and strong management skills, you will... 
    Operations
    Remote job

    Empower

    New York, NY
    4 days ago
  • All Jobs > Corporate Travel Customer Success Advocate, Lead (EMEA) Corporate Travel Customer Success Advocate...  ..., and ensuring a seamless travel experience. Responsibilities Customer Support...  ...Teams Work closely with sales, operations, and customer success teams to ensure... 
    Operations
    Full time
    Remote work
    Flexible hours

    Solutionstravel

    New York, NY
    4 days ago
  •  ...New York is seeking a Keyholder to provide exceptional customer service and lead operations. Responsibilities include overseeing visual merchandising...  ...initiatives. Candidates should have prior retail experience, strong communication skills, and a passion for fashion... 
    Operations
    Seasonal work

    Lovisa Pty Ltd

    New York, NY
    4 days ago
  • $16 per hour

     ...Manager who will assist the Store Manager with operational duties and manage store personnel to ensure exceptional customer service. This role shares responsibility for...  ...will have at least 3 years of supervisory experience in retail or fast food and possess a high school... 
    Operations
    Hourly pay

    Country Fair

    New York, NY
    4 days ago
  • $230k - $260k

     ...Notinos (our employees) are customer zero in bringing this future...  ...The Role The CX Strategy & Ops Lead is responsible for designing...  ...provides an exceptional customer experience at scale. As a strategic...  ...users. Identify and implement operating frameworks to streamline customer... 
    Operations
    Local area

    Applied Labs

    New York, NY
    2 days ago
  • A luxury women's fashion brand is seeking a Supervisor to enhance customer experiences and drive sales. This role involves collaborating with Sales Associates and maintaining operational excellence. As a brand ambassador, you'll promote high-quality products and assist... 
    Operations

    The Foschini Group / TFG London

    New York, NY
    4 days ago
  • Dormont Manufacturing Co. is seeking an Assistant Store Manager in Pennsylvania to support daily store operations, customer service, and team development. You will assist with opening/closing, merchandising, and loss prevention while maintaining store standards and a safe... 
    Operations

    Dormont Manufacturing Co

    New York, NY
    1 day ago
  • A leading grocery retailer is seeking a Part Time Closer to join their management team in Brooklyn, NY. This position involves managing store operations, ensuring food safety, and creating a positive shopping experience. Candidates should have a high school diploma and... 
    Operations
    Part time

    Stop & Shop

    New York, NY
    3 days ago
  •  ...Job Title: Customer Service & Dispatch Coordinator (HVAC & Trades) Position Type: Full...  ...Dispatch Coordinator to support daily operations for a U.S.-based home services business...  ...skills, attention to detail, and hands‑on experience with dispatching and CRM systems are... 
    Operations
    Full time
    Remote work

    Pavago

    New York, NY
    4 days ago
  • $60k - $65k

     ...We are seeking a proactive and customer-focused Customer Experience Coordinator to oversee day-to-day customer service operations and ensure a consistent, high-quality customer experience. In this role, you will act as a key point of contact for escalations, support and... 
    Operations
    Work at office

    BabyBjorn, Inc.

    New York, NY
    2 days ago
  •  ...Area Customer Service Coordinator Join our team as an Area Customer Service Coordinator...  ...role will encompass supporting daily operations, implementing new services, and...  ...with at least 12 months of relevant work experience Flexibility and adaptability to meet... 
    Operations
    Work experience placement
    Work at office
    Worldwide
    Flexible hours

    Ricoh USA, Inc.

    New York, NY
    1 day ago
  • Revolution Mortgage is seeking a Branch Operations Manager to lead our New York branch and deliver a collaborative, mortgage‑focused customer experience. You will oversee file progress, apply pricing and product knowledge, and drive branch profitability through strong leadership... 
    Operations

    Revolution Mortgage

    New York, NY
    4 days ago
  •  ...is seeking a dedicated individual to assist the Branch Manager in directing customer service and operations at the branch located at 1776 Peachtree Street NW...  ...candidate will have significant customer service experience, leadership skills, and a passion for operational... 
    Operations

    Georgia Banking Company

    New York, NY
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Branch Operations & Customer Experience Lead. Be the first to apply!