Operations Coordinator

We’re excited about your interest in pursuing the next step in your career with US Foods! Your continuous growth and development is critical to our success. US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at View phone number on click.appcast.io. You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days. NOTE: Before you begin your internal job search, please review the criteria you will need to start the process. BASIC PURPOSE The Sr Operations Coordinator will enable distribution center operations by independently performing a wide range of office activities, responding to various inquiries and providing resolution to problems, and directly supporting warehouse and transportation leadership as necessary. JOIN OUR WAREHOUSE TEAM! Schedule: Tuesday – Saturday, 9:00am - 5:30pm Pay: $33.00/hour Benefits: Effective day one of employment! ESSENTIAL DUTIES AND RESPONSIBILITIES Ensure optimal warehouse and transportation operations by preparing and processing routine forms, reports, and documents (inbound documents, discrepancy reports, stock and damage claims, time sheets, requisitions, DVIR’s, shipping labels, backhaul spreadsheets, delivery window dispatch, driver key log, transportation route update, etc.) following standard procedures. Solve and/or escalate problems as they arise. Communicate with internal and external customers to support staff and customer needs. Respond to general inquiries and telephone calls. Respond to requests by researching information, ensuring a resolution is achieved for all inquiries and requests. Verify information and data to ensure market compliance with regulations and procedures. Escalate and support warehouse and transportation teams as they work through compliance issues. Collect, track, and input data on relevant operations metrics to support tracking warehouse and transportation performance (including shorts, mispicks, dump/damage, service level, associate over-time, trailer temp log, etc.). Support efforts to improve metrics and actively track against them. Create and maintain basic charts, graphs, spreadsheets and databases to prepare for manager’s review. Support in training and developing junior clerical teammates. Monitor inventory level of office supplies and initiate purchase orders. Other duties as assigned by manager. RELATIONSHIPS Internal: Operations manager and staff, purchasing department WORK ENVIRONMENT The work will take place at a desk in an office environment but may occasionally require work in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees. MINIMUM QUALIFICATIONS Related Experience/Requirements: Minimum of three years of clerical experience required. Knowledge/Skills/Abilities: Excellent communication both verbally and in writing. Excellent telephone and customer service ability. Strong math, analytical, and organizational skills with high attention to detail. Intermediate computer skills with proficiency in programs such as Microsoft Word, Excel, Access, and Outlook. Problem solving and critical thinking abilities to solve problems of an intermediate scope. Perform cross-functional activities, and work on a varying schedule. Strong teamwork skills with the ability to support others in the department and division. Education High school diploma or GED/equivalent required. PREFERRED QUALIFICATIONS Preferred experience in a distribution business environment. Knowledge of DOT Hours of Service Regulations. Knowledge of our geographic delivery area. Certifications/Training Preferred experience in the following areas: SAE, Truck Builder, Red Prairie, Kronos, Road Net, XATA, Shopfax, Tandem, PowerDock, Checkpoint, Omnitracs, Airclic, equipment inventories, and warranties. PHYSICAL QUALIFICATIONS Must be able to perform the following physical activities for described length of time: Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds). The expected base rate for this role is between $19.94 - $33.23/hour. This role will also receive overtime compensation. Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: Stay updated by following US Foods on any of our social media platforms at the bottom of the page! ***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status*** Grade: N09 Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between $19 - $29 ***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status*** This site is ONLY for Associates of US Foods that are currently on a Leave of Absence. If you are NOT an Associate of US Foods on Leave - please visit our career site. If you are NOT an Associate at US Foods your application will automatically be declined. External Career Site Here is a listing of all of current Job Postings that are posted both externally AND internally. Please note, once you apply to an opportunity, you will immediately receive another task to complete the Internal Application questions. The answers to those questions will be routed to your Manager for review and approval. You will not be considered an applicant until the recruiter receives approval from your current manager.