Business Office Manager

Job Description

Job Description

Schedule is:

Monday thru Friday

8:00am - 5:00pm

Join Our Team as a Business Office Manager!

Are you a detail-driven financial professional who thrives in a mission-focused environment? Kruse Village, a skilled nursing facility committed to excellence in resident care, is seeking a Business Office Manager to oversee our daily financial operations. If you have a strong background in Medicaid and private pay billing, love numbers, and enjoy being a key part of a collaborative leadership team—we want to hear from you!

At Kruse Village , we’re all about making lives better—whether it’s for our residents, families, or the incredible people who work with us (that’s you!). We believe in the power of hospitality, stewardship, integrity, respect, and humor®, and we bring those values to life every single day.

Now, let’s talk about YOU and why you’ll love this role:

What You’ll Do (AKA: Your Superpowers ?)

Own the Business Office Functions:

• Manage billing for Medicaid, Medicare, private pay, and third-party insurance.

• Ensure accurate and timely processing of accounts receivable and accounts payable.

• Complete and reconcile petty cash transactions and bank deposits.

Maintain Financial Records with Precision:

• Prepare and maintain accurate resident billing statements and respond to billing inquiries.

• Ensure compliance with all state, federal, and company financial policies and procedures.

• Track and follow up on outstanding balances and collections in coordination with the central billing office (as applicable).

Be a Key Member of the Leadership Team:

• Collaborate with the Executive Director and department heads on budgeting and financial planning.

• Provide financial reports, updates, and insight to support informed decision-making.

• Maintain resident trust accounts and ensure timely disbursements and documentation.

Support Residents & Families with Compassion:

• Communicate regularly with residents and family members about financial matters with clarity and professionalism.

• Assist families in understanding the Medicaid process and required documentation.

• Maintain confidentiality and ensure a smooth, supportive experience for those navigating payment and insurance processes.

What You Bring to the Table (Besides a Calculator)

✔ Education & Experience:

• High school diploma or equivalent required; associate or bachelor’s degree in accounting, business, or healthcare administration preferred.

• 2+ years of business office experience in a skilled nursing facility or similar healthcare setting required.

✔ Core Skills:

• Proficiency in Medicaid and private pay billing.

• Experience with accounts receivable, accounts payable, bank transactions, and petty cash reconciliation.

• Strong organizational and time management skills.

• Familiarity with electronic billing systems and financial software (e.g., PointClickCare, MatrixCare, QuickBooks, etc.)

✔ Professional Traits:

• High level of accuracy, accountability, and discretion.

• Excellent communication and customer service skills.

• Ability to work independently and as part of a leadership team.

Perks & Benefits (Because You Deserve It!)

• Competitive salary based on experience

• Paid time off & flexible scheduling

• Health, dental & vision insurance for qualifying team members

• Opportunities for ongoing training & advancement

• A supportive, mission-driven team that appreciates your expertise every day

Kruse Village is an Equal Opportunity Employer.