People Services Associate

Description Deliver seamless support across the full candidate and employee lifecycle, ensuring smooth transitions from recruitment to onboarding and throughout employment. Act as the first point of contact for HR and recruitment inquiries, providing excellent customer service and accurate policy/process guidance. Coordinate recruitment operations, including interview scheduling, candidate travel, virtual interviews, and employment bg checks. Support candidate onboarding, including documentation, offer audits, and collaborate with IT and Talent Acquisition for smooth new hire handoffs. Manage employee lifecycle tasks such as data entry, audits, documentation, and personnel file maintenance, ensuring accuracy and compliance. Provide Tier 1 and Tier 2 HR support by advising managers and employees on HR policies, processes, and direct access transactions. Develop, improve, and maintain HR resources (policies, guides, knowledge articles) to ensure clarity and accessibility. Partner with HRBPs, Talent Acquisition, and CoEs to deliver projects, improve processes, and ensure consistency across global People Services. Escalate sensitive or critical people-related cases appropriately while maintaining strict confidentiality. Contribute to projects focused on innovation and continuous improvement in candidate and employee experience.Skillschecks, Customer service, HR policy guidance, coordinate recruitment operations, booking candidate travel, onboarding, data entry, file maintenance, HR supportTop Skills Detailshr help desk,interview scheduling, employment bg checks,Customer service,HR policy guidance,coordinate recruitment operations,booking candidate travel,onboarding,data entry,file maintenance,HR supportAdditional Skills & QualificationsMust have 3 - 4 years minimum in HR coordination, HR operations, or recruiting coordination at a large or fast-moving company.The best fit has done both recruiting coordination and onboarding or HR support, not just one.Looking for candidates with Gaming, entertainment, or tech company experienceHands-on Workday experience (data entry, hires, employee changes, audits)Recruiting coordination: interview scheduling, virtual interviews, candidate travel, and employment bg checksOnboarding: new hire paperwork, offer audits, and handoffs to IT and Talent AcquisitionHR support: answering employee and manager questions about HR policies and processesEmployee records: accurate data entry, audits, and personnel file upkeepWriting and updating HR guides, FAQs, or knowledge articlesWorking with HR Business Partners, recruiters, and other HR teams on projectsHandling confidential information and knowing when to escalate sensitive issuesStrong customer service and communication skillsEye for improving processesExperience LevelExpert LevelJob Type & LocationThis is a Contract position based out of Santa Monica, CA.Pay and BenefitsThe pay range for this position is $28.00 - $34.47/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully remote position.Application DeadlineThis position is anticipated to close on Oct 22, 2026.About TEKsystemsWe're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.About TEKsystems and TEKsystems Global Services Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.Job SummaryJob number: JP-006337888Profession: Customer Service