Employee Success Business Partner Senior Manager
$143.4k - $216.9ksalesforce.com, inc.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Strategic Execution & Organizational Management Strategic Consulting: Serve as a trusted advisor to senior level leaders, translating high-level business strategy into actionable people plans and HR priorities, aligned with the lead ESBP's direction. Workforce Plan Execution: Manage the execution of the strategic workforce plan, which includes analyzing headcount needs, monitoring talent allocation, and facilitating location strategy decisions within the assigned business unit. Org Health Management: Utilize Org Health metrics and analytics to diagnose skill gaps, team health issues, and organizational structure challenges, providing data-driven recommendations to the lead HRBP and business leaders. Change Management Support: Support and facilitate major change management initiatives (e.g., restructurings, digital transformations) by implementing communications, engagement strategies, and risk mitigation plans defined by the core team. Talent Lifecycle & Leadership Support Talent Program Management: Manage and drive the successful execution of core talent lifecycle processes-including performance reviews, compensation planning, promotions, and succession planning-within the business unit. Leadership Coaching: Provide coaching and consultation to managers on employee relations, team development, retention strategies, and effective utilization of HR programs and tools. Talent Identification: Partner with Talent Acquisition and Learning & Development teams to identify critical talent needs and ensure integrated delivery of talent programs. Influence & Partnership HR Solutions Orchestration: Act as the primary interface to coordinate and orchestrate the delivery of specialized HR services (e.g., Total Rewards, Employee Success) to the business, ensuring a seamless experience. Stakeholder Influence: Influence and manage stakeholder expectations by communicating HR strategy and program objectives effectively. Values Integration: Ensure all people practices and leader actions reinforce the company's core values and focus areas. Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs medical dental vision mental health support paid parental leave life and disability insurance 401(k) an employee stock purchasing program More details about company benefits can be found at the following link: At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $143,400 - $216,900 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. #J-18808-Ljbffr salesforce.com, inc.
$143.4k - $216.9k
...humans with agents drive customer success together. Here, ambition meets... ...are passionate about bettering business and the world through AI, driving... ...Salesforce.The ExperienceWe are seeking Employee Success Business Partner (ESBP) Senior Managers to provide a full range of HR...SeniorFull timeLocal area$117.4k - $177.6k
...agents drive customer success together. Here,... ...passionate about bettering business and the world... ...Join our world-class Employee Success Business Partner (ESBP) team during a... ...Success Business Partner Manager, you will sit within... ...to director and senior-manager level leaders...SuggestedFull timeLocal area- Salesforce in Chicago seeks a strategic Sr. Manager to partner with senior leaders on People strategy, engagement, and organizational design within the Employee Success team. You will align with the lead ESBP and business leaders to advise on engagement, development, organization...Senior
- We are seeking an Employee Success Business Partner (ESBP) Director/Senior Director to provide a full range of HR business support to our Global Professional... ...conduct group facilitation, and coach and counsel management at all levelsKnowledge of staffing and compensation...SuggestedLocal area
- ...Construction seeks an experienced Senior Construction Project Manager in the Chicago area. You will lead... ...define execution plans, and ensure successful delivery from preconstruction through... ...relationships to achieve excellence. With employee ownership and a strong emphasis on...Senior
$140.3k - $192.94k
...-driven organization. Employee listening is a critical... ...are looking for a Sr. Manager, Employee Listening to... ...program and partner with analysts to ensure... ...framework, aligned to MDLZ's business and People priorities.... ...engagement, advising senior HR and business leaders...SeniorFull timeRelocation package$119.04k - $163.68k
Job Description: Senior Manager, Retail Sales Technology & Data - Business Partner Are you ready to shape the future of how some of the world's most iconic brands... ...used daily by our frontline teams. Drive the successful delivery of key EOY retail technology initiatives...SeniorImmediate start$65k - $75k
Senior Account Executive, Employee Engagement Location: Chicago, Illinois... ...boundaries to achieve real business value and societal... ...and change management programs for leading... ...and cross-functional partners, you will help... ...contribute to the successful delivery of communications...SeniorFull timeTemporary workFlexible hours- Charter Communications, a national broadband and communications leader, is seeking a Senior Manager of Customer Success to lead a skilled team serving complex enterprise customers. You will drive outcomes across multi-technology environments, coordinating with Sales, Delivery...Senior
- Spectrum's RapidScale division seeks a Senior Manager, Customer Success to lead a team delivering outcomes for complex enterprise customers in managed... ...value realization across the portfolio. You will partner across Sales, Delivery, Operations, Consulting, Support,...Senior
$131k - $150k
...the world’s leading employee experience platform,... ..., drive performance management, and develop high-performing... ....We’re seeking a Senior Customer Success Manager to support... ...pod model, you’ll partner closely with Sales... ...priorities to measurable business value, strengthen...SeniorWork at officeLocal area2 days per week- ...AI Customer Agent company, is hiring a High Touch Customer Success Manager to partner with our largest customers and guide their AI Agent... ...to scope projects, drive adoption, and achieve measurable business outcomes. You’ll translate requirements into Fin designs,...Senior
$146.7k - $272.4k
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and... ...and 12 years of relevant experience5 years management experienceExperience supporting M&A or business...SeniorFull time- KatRisk is seeking a Head of Customer Success to own and scale our client success function... ...clients in the data analytics space. You'll partner with sales, product, and engineering to... ...from our platform, onboard new clients, manage health metrics, and mentor a growing CS team...SeniorRemote job
- ...smarter. We are now looking for a Senior Customer Success Manager to join our team in the United... ...Inriver expert and trusted operational partner for our larger customers. You... ...Working closely with Account Management, Business Solution Architects, Product, and Professional...SeniorRemote work
- Quantum Health, Inc. is seeking a Sr Client Success Executive, Strategic Accounts to own executive relationships and drive multi‑year, value‑driven partnerships across jumbo accounts. You will align with C‑suite stakeholders, translate client priorities into actionable...SeniorRemote job
- Clune Construction is seeking a seasoned Construction Project Manager to lead and coordinate complex commercial projects in the Chicago area. You will engage with owners, architects, and trade partners to ensure on-time delivery and project profitability. The role requires...Senior
- Stripe is seeking a hands-on Manager to lead a team of Customer Success Managers responsible for our most strategic, enterprise accounts. You will hire, coach, and grow the team, while partnering cross-functionally with executives to drive renewal, adoption, and growth...Senior
- ...Job Description Job Description JOB SUMMARY The Senior Partner Engagement & Success Manager leads the CIE's Partner Success function by overseeing... .... Partner Success Operations ~ Serve as the business owner for Partner Success workflows and relationship...SeniorFull timeWork at office
- PayPal Ads is seeking a strategic, media-savvy Customer Success Manager to lead the execution of full-funnel media programs across a diverse portfolio of advertisers and agency partners. The ideal candidate brings deep advertising and digital media expertise, along with...Senior
- ...information services leader, seeks a Customer Success Associate Director in a hybrid role with... ...across multiple U.S. locations. The role partners with health system executives to maximize... ...strategic plans, drive adoption, and manage complex portfolios while mentoring others...SeniorWork at office
$220k - $240k
...therapeutics.As the Senior Director, Customer Success for the Resins & Technologies business unit, you will lead a... ...commercial, product management, strategy, marketing,... ...and 401(k) to eligible employees.Note: No amount of pay... ...and technology. We partner with customers across...SeniorFull timeRemote work- Karbon is seeking a Senior Customer Success Manager to own a portfolio of accounting firms, driving retention, expansion, and value realization. You will connect customers with Product and Revenue teams, turning insights into strategic roadmap input and measurable outcomes...Senior
- Splunk, a Cisco company, is seeking a seasoned Customer Success leader to partner with enterprise customers and drive adoption of cybersecurity, observability, and IT operations solutions. You will develop strategic roadmaps, lead cross-functional teams, and conduct executive...Senior
- Culture Amp Pty Ltd is seeking a Senior Customer Success Manager to oversee an Enterprise-at-scale book, partnering with Sales and Renewals to align strategy and deliver value. You’ll manage 70-85 customers totaling $3.5M ARR, drive GRR/NRR, and lead strategic executive...Senior
- Culture Amp is seeking a Senior Customer Success Manager to support Enterprise customers (1,000+ users) in a hybrid role, partnering with Sales and Renewals to drive adoption, expansion, and renewals. You’ll ownGRR and NRR, lead executive conversations, and employ AI-driven...Senior
$194k - $291k
...ownership of problems and successes, approach challenges... ...—that will allow employees of all backgrounds... ...'s customers.The Senior Technical Success Manager, Emerging Enterprise... ...managing internal and partner teams), project reportingTrack... ...deliver executive business reviews that connect...SeniorWork at officeRemote workHome office- ...Senior Director of Customer Success About the Company Leading healthcare technology company providing... ...Customer Success to lead the strategic and business aspects of the customer success... ...and demonstrating P&L awareness in managing the team. The Senior Director will also...Senior
- LexisNexis Legal & Professional is seeking a Large Law Customer Success Manager based in Chicago or nearby suburbs. You will oversee adoption... ...firm workflows and executive-level stakeholder engagement, with a focus on driving measurable business #J-18808-Ljbffr LexisNexisSenior
- Culture Amp seeks a Senior Customer Success Manager to support Enterprise customers (1,000+ users) with strategic partnerships, proactive risk management, and value-led success. You will work within a GTM pod with Sales and Renewals to align on account strategy and own...Senior
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