Front Desk Coordinator

Job Description

Job Description

We are looking for a Front Desk Coordinator to support daily front-of-office operations for a real estate and property organization. This Contract position is ideal for someone who enjoys creating a welcoming experience, managing administrative tasks with accuracy, and serving as a dependable point of contact for visitors and staff. The role combines reception, customer support, and office coordination responsibilities in a fast-paced environment.

Responsibilities:
• Welcome visitors courteously, provide direction, and ensure a positive arrival experience at the office.
• Manage a multi-line phone system, route incoming calls efficiently, and relay messages with accuracy and discretion.
• Coordinate front desk activities, including handling inquiries, supporting concierge-style assistance, and responding to routine service needs.
• Perform data entry and maintain organized digital and physical filing systems to keep records current and accessible.
• Prepare, format, and update documents, spreadsheets, and correspondence using Microsoft Word, Excel, and Outlook.
• Support general administrative operations by scheduling, tracking information, and assisting with day-to-day office workflow.
• Communicate clearly with tenants, guests, vendors, and internal team members to resolve questions and maintain smooth operations.• Previous experience in front desk, reception, administrative support, or customer-facing office roles.
• Proficiency with Microsoft Word, Excel, and Outlook in a workplace setting.
• Ability to manage a multi-line phone system while maintaining excellent customer service.
• Strong interpersonal skills with a welcoming and clear communication style.
• Accurate data entry skills and strong attention to detail when handling records and documentation.
• Demonstrated ability to organize files, manage multiple priorities, and remain composed in a busy environment.
• Availability to work on a Contract basis in Boston, Massachusetts.