Reservationist

Conference Center ReceptionistThe Conference Center Receptionist is responsible for creating a warm, welcoming, and professional atmosphere while interacting daily with VIP clients and the executive suite. This role serves as the first point of contact for all guests and is responsible for greeting, escorting, and accommodating client needs during their time in the Conference Center.Key Responsibilities:Deliver a high-touch, luxury hospitality client experienceGreet and escort guests with genuine warmth, ensuring they feel comfortable and well cared for while in the Conference CenterManage the Conference Center reception desk as a central resource for all guestsMemorize VIP visitor names and photos to provide a personalized greeting and experienceCreate VIP visitor reports to prepare for upcoming visits, working closely with the lobby teamAnswer telephones in a friendly and professional manner, accurately taking messages and appropriately handling or referring inquiriesImplement established security policies and Conference Center procedures related to arriving and departing visitors, contractors, and deliveriesManage all Conference Center activity within the reservations systemPreferred Qualifications:2–4 years of experience in conference services or event coordinationWorking knowledge of audiovisual and catering servicesDegree in Hospitality Management preferredSecond-language proficiency is a plusRapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USACompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.Certain positions may require Florida Level 2 background screening. Details: are accepted on an ongoing basis.Rapport maintains a drug-free workplace.MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanPaid Time OffHoliday Time Off (varies by site/state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Paid Parental LeavePersonal Leave