Distribution Lead

Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf. Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game. For more information, please visit Job Overview Under the general direction of the Distribution Supervisor, the Distribution Operations Lead provides leadership and direction to support receiving and distribution operations. Working closely with Distribution Management, Traffic, Supply Chain, and Sales, the role carries out warehouse, receiving, and shipping functions in a manner that meets or exceeds planned goals. It involves complex assignments requiring sound judgment and initiative, problem resolution, and continuous improvement of processes. The position also provides guidance and support to hourly/non‑exempt personnel and temporary labor. Roles and Responsibilities Provides daily/weekly balancing of skilled labor across the warehouse, receiving and shipping activities Oversees material handlers in achieving department and site performance objectives that include safety, cost, service, quality, and efficiency Conveys relevant information to Supervisors, Manager and other employees regarding safety, quality, customer-service, productivity, and throughput Communicates department goals to personnel, and provides resources and motivation to meet or exceed goals Communicates issues and resolution options to Distribution Management to ensure a seamless operation and transfer of information Assists in achieving daily, weekly, monthly and annual objectives as determined by management Provides on‑the‑job training and oversight to temporary workers Ensures key processes are successful, including the orderly and accurate receipt of all inbound deliveries and shipments Ensures timely delivery of materials to storage and other organizational functions Facilitates and supports setup and execution of replenishment activities Oversees the picking, packing, and shipping of all domestic and international shipments Ensures all orders are processed accurately, efficiently, and on time Delivers Value Added Services (VAS) in accordance with customer requirements Coordinates and schedules all dock activities, including quality audits on shipments Ensures customer returns are processed within company communicated timeframe Ensures the return of rejected material to vendors for credit and the destruction and/or recycling of scrap and obsolescence material Drives the Safety Program, ensuring consistent safety and process training of all material handlers, conducting and documenting effective safety meetings at required intervals Develops people skills and capabilities by reviewing and assessing the skill set of each employee, verifying training, conducting performance reviews, administering disciplinary action, and tracking attendance and timesheets according to company policy Drives Continuous Improvement by identifying and troubleshooting process issues, participating in root cause analysis, working closely with Inventory Control to improve inventory accuracy, involving employees in continuous improvement teams, and participating in special projects such as 5S, Kaizen, and Train the Trainer Technical Competencies (Knowledge, Skills & Abilities) Demonstrated attention to detail and ability to fulfill responsibilities with minimal supervision Ability to work independently and use sound judgment in decision making Lift‑truck certification Strong interpersonal skills and ability to direct others within the process to meet or exceed department goals Excellent verbal and written communication skills, fully fluent in conversational and business English Knowledge of computers and proficiency in MS Word, Excel; SAP experience helpful Experience with computer‑based warehouse management system (WMS), SAP WMS a plus Education and Experience High school diploma or general education degree (GED) Minimum three years of warehouse experience required Proficiency with SAP transactions Continuous Improvement training or equivalent involvement in CIT’s Disclaimer This job description indicates in general terms the type and level of work performed as well as the typical responsibilities of employees in this classification and may be changed by management at any time. Other duties may also apply. Nothing in this position description changes the at‑will employment relationship existing between the Company and its employees. Distribution of this item outside of the Company without an authorized release is a violation of Company policy. DE&I and EEOC Inclusion & Diversity: As a purpose‑led, performance‑driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day. If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem‑solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you. #J-18808-Ljbffr Callaway Golf