Bilingual Front Office Coordinator

Bilingual Receptionist / Front Office Coordinator (English/Spanish) Birmingham, Alabama | Full-Time | Monday-Friday We’re looking for an exceptional bilingual (English/Spanish) Receptionist & Office Coordinator who is passionate about helping people, thrives in a fast‑paced environment, and takes pride in creating outstanding client experiences. Professional fluency in both languages is required. Why You’ll Love Working Here Competitive Pay (based on experience) $19/hour for standard experience $20/hour for strong experience with excellent customer service $21–$23/hour for exceptional candidate with leadership potential Medical Benefits 15 paid PTO days + an additional PTO day each year 14 paid holidays Full‑time, stable employment Monday–Friday schedule Ongoing professional development Growth opportunities Supportive leadership team Meaningful work that makes a difference This Might Be the Perfect Job If People naturally describe you as organized, reliable, friendly, calm under pressure, detail‑oriented, and someone who always figures things out. You genuinely enjoy helping people and take pride in making every interaction positive. You don’t wait to be asked—you naturally jump in and help wherever needed. What You’ll Do As the first face and voice of our firm, you’ll create an exceptional experience for every client who walks through our doors or calls our office. Greeting clients and visitors with warmth and professionalism. Managing a high‑volume multi‑line phone system. Scheduling consultations and maintaining attorney calendars. Providing bilingual communication in English and Spanish. Collecting and documenting client information accurately. Coordinating communication between clients and legal teams. Maintaining accurate client files and records. Assisting with administrative projects and daily office operations. Preparing meeting rooms for consultations and team meetings. Helping create an exceptional client experience from the very first interaction. Keeping reception, conference rooms, and common areas organized and client‑ready. Monitoring and maintaining office, kitchen, and hospitality supplies. Coordinating office deliveries, mail, and vendor visits. Preparing workspaces and meeting rooms for attorneys and hybrid team members. Identifying office needs before they become problems and proactively finding solutions. Assisting with operational projects, office improvements, and special events as needed. We’re Looking For Someone Who Loves helping people. Communicates professionally. Enjoys staying organized. Learns new technology quickly. Can confidently manage multiple priorities. Treats every client with compassion and respect. Works well both independently and as part of a team. Preferred Qualifications Fluent in English and Spanish. 2+ years of experience in receptionist, administrative, hospitality, banking, healthcare, or customer service. Experience scheduling appointments. Comfortable using Microsoft Office. Strong attention to detail. High School Diploma or GED. Bonus points if you have worked in a law firm, particularly immigration law. Required Qualifications Fluent in both English and Spanish (written and verbal). Two or more years of experience in reception, administration, hospitality, banking, healthcare, customer service, or another client‑facing role. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in Microsoft Word, Outlook, and Excel. High School Diploma or GED. About Solano Law Firm At Solano Law Firm, our mission is simple: helping immigrants build better futures. We believe every client deserves compassion, professionalism, and exceptional service, and we give our employees the opportunity to build meaningful careers where they are valued, challenged, and supported. #J-18808-Ljbffr