Brand Manager, Community Engagement

Brand Engagement Manager, Community Engagement At Ezee Fiber, our value lies in delivering Speed, Simplicity, and Service in everything we do. We empower our employees to move fast, work smart, and serve customers with excellence. Whether in the field, in the office, or behind the scenes, every team member plays a vital role in helping us provide fast, reliable, and straightforward connectivity solutions to the communities we serve. We are committed to building a culture of accountability, innovation, and customer focus—where everyone contributes to making Ezee Fiber the easiest and most trusted fiber provider in the industry. Job Summary As a Brand Engagement Manager at Ezee Fiber, you will be instrumental in cultivating a strong brand presence and fostering positive community relationships. Your responsibilities will include promoting the Ezee Fiber brand, engaging with prospective customers, and nurturing connections within the community. This role will require a blend of in-person and online activities to effectively communicate our brand. You will play a pivotal role in embodying the values of Ezee Fiber and promoting a positive brand image through dynamic engagement with both potential and existing customers, strategic promotional initiatives, and collaborative efforts with internal teams. Essential Functions Develop and implement comprehensive community brand events and strategies to promote brand awareness through various channels. Identify and engage with key community stakeholders, such as Homeowners Association (HOAs), non-profits, local small businesses. Organize and oversee brand events from inception to execution. Attend networking events to develop community relationships and bring brand awareness. Formulate partnerships with local businesses, influencers, and community organizations. Manage relationships with sponsors and partners, to ensure alignment and brand. Monitor and report on the effectiveness of events and partnerships in terms of return on investment. Represent Ezee Fiber in the community, promoting our values and enhancing our brand image. Attend and participate in local events, trade shows, and community gatherings to represent Ezee Fiber. Keep abreast of industry trends, technological advancements, and competitor movements. Establish and nurture positive relationships with both existing and potential customers. Create and disseminate engaging content (photo/video) on various social media platforms to stimulate interest in our internet services. Distribute promotional materials, samples, and branded merchandise to amplify brand awareness and create memorable impressions. Collaborate closely with marketing and sales teams to plan strategies. Collect and analyze feedback on customer sentiments, market trends, and competitor activities. Qualifications Education and Experience requirements: High School diploma or GED required. Minimum of 2 years’ experience in brand management, community engagement, or related fields, preferably in the telecommunications sector. Proficiency in designing, planning and organizing event logistics. Professionally manage partnerships with local partners and vendors. Managing expenses and vendor agreements. Excellent communication and interpersonal skills, with a strategic approach to developing targeted community engagement plans. Experience with community engagement, chamber, and networking groups. Enthusiastic and outgoing personality with a passion for building relationships. Ability to work independently and as part of a team. Candidates with established community or vendor relationships within Ezee Fiber coverage areas and communities or similar markets will be given preference. Availability to work flexible hours, including scheduled evenings and weekends as needed. Certificates, Licenses, Registrations Valid Driver’s License Physical and Environmental Requirements The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate will analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday and frequently access, input, and retrieve information from the computer and other office productivity devices. The associate is regularly required to move about the office and around the corporate campus. The associate must frequently move up to 40 pounds of event equipment. Travel Requirements Must be able to travel up to 40% to local event sites, corporate office, vendor meetings, and other business locations as required. Outdoor Requirements The physical requirements described here and representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required to work outdoors during events in various weather conditions, including heat, cold, rain or wind. Stand, walk, bend, stoop, and kneel for extended periods of time. Lift, carry, push, or pull objects weighing up to 40 pounds for event set‑up/tear‑down, as needed. Tolerate exposure to noise, dust, fumes, and uneven or slippery surfaces. Total Rewards Salary Range $70,000-$75,000 Competitive compensation package Health, Dental and Vision insurance 401k match Paid time off and other generous benefit programs Tuition reimbursement Why Join Us At Ezee Fiber, we are committed to fostering a diverse and inclusive environment where innovation thrives. As Brand Engagement Manager, Community Engagement you will play a critical role in building a new function that directly impacts our company’s growth and success. Join us and shape the future of the telecommunications industry with a team dedicated to excellence and innovation. We are seeking candidates that are legally authorized to work in the United States, without Sponsorship. #J-18808-Ljbffr Ezee Fiber