Inside Sales

Inside Sales

CBT Company. Smart Manufacturing Solutions.

At CBT, we accelerate digital transformation, modernization, reliability, and operational cost reductions in manufacturing through expert services, innovative technology, and comprehensive products.

CBT continues to invest in the best people, technologies, and products to provide a customer experience like no other. Our team of industry-leading Specialists and highly skilled employees deliver winning strategies that drive our customers' productivity, profitability, and success.

We are actively seeking a new Inside Sales Rep to join the team to grow our Belting and Mechanical business.

As an Inside Sales Rep at CBT, understanding Solution Selling is not just a requirement, it's a passion. You will wake up every day working to find ways to improve our customers' productivity, operational efficiencies, safety, and reliability and increase customers' profits. When you do this successfully, everyone wins.

Our Inside Sales Reps are responsible for entering orders in a timely manner with appropriate billing, shipping, and customer contact information to build strong working relationships with customers. Functions as the center of all communications due to frequency of direct contact with customers. Engages with our customers and colleagues in a positive and professional manner.

Our Inside Sales Reps are great communicators and work hard to build trust with customers and within the CBT organization.

Responsibilities:

• Quotation Process
• Selling/Sales Orders Requirements
• Purchasing Responsibilities
• Expediting, RMAs, RTVs
• Communication Requirements
• Inside Sales Etiquette

Qualifications

Requirements:

• High School diploma or equivalent required
• Bachelor's degree preferred
• Prior experience working in industrial distribution

Critical Skills:

• Excellent written and oral communication skills
• Ability to handle a fast-paced work environment and efficiently and effectively interact with customers and internal departments.
• Competent in area of product specialties.
• Ability to learn and adapt to changing technologies, customer/supplier requirements, websites, and portals
• CBT specific product and systems knowledge including MS Office, P21, UX, CRMgo, and CBT Website

Direct Reports:

• None

Additional Responsibilities:

• As assigned

Working Environment:

• Work is performed within a general office environment. Work is generally sedentary in nature but may require occasional standing, walking, lifting (overhead, waist level), bending, frequent near vision use for reading and computer use. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc. within the office environment.

CBT is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees and applicants are treated with respect and provided equal employment opportunities consistent with applicable law.

CBT provides reasonable accommodations for qualified individuals with disabilities throughout the application and employment process. If you require assistance or accommodation, please notify our Human Resources team.

This job posting and description is intended to describe the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities, duties, or qualifications required. CBT reserves the right to modify responsibilities and requirements as business needs evolve.