Service Desk Manager: Lead IT Support & Service Excellence
$105k - $115kGalapagos Federal Systems LLC.
Galapagos Federal Systems LLC. in Washington, DC is seeking an experienced Service Desk Manager (SDM) to lead a team delivering technical support. The SDM will mentor staff, oversee operations, and enhance service quality. Candidates must have 5+ years of IT service desk management experience, strong leadership, and relevant certifications. Benefits include medical, dental, 401(k), and paid parental leave. The salary range is USD $105,000.00 - USD $115,000.00 annually. #J-18808-Ljbffr Galapagos Federal Systems LLC.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Service Desk Manager: Lead IT Support & Service Excellence in Washington DC vacancy
- A federal technology services provider is seeking a Service Desk Manager to lead a team delivering technical support in Washington, D.C. The role involves overseeing service desk operations... ...should have over 5 years’ experience in IT service management, strong communication...Suggested
- A leading company in federal mission services is seeking a Service Desk Manager to lead its IT support operations. The role includes overseeing the service desk team, addressing complex technical issues, and ensuring high-quality support aligned with company goals. This...Suggested
- ...Position Summary The Service Desk Manager provides executive... ...Management, and Executive Support functions. This role... ...a high-volume federal IT environment. The Program... ...the ability to lead a program similar in size... ...Personnel must possess excellent communication skills (...SuggestedFull timeContract work
Leader Communications
Alexandria, VA4 days ago - ...staff who are responsible for service desk activities such as phone and in-person support to users in the areas of email... ...At least 5 years' experience managing an IT service desk. • Strong demonstrated... ...(e.g., ServiceNow). • Excellent proven written and verbal communication...SuggestedContract workWork at office
Navstar
Washington DC1 day ago - National Capitol Contracting LLC is seeking a Service Desk Manager for an onsite position in Washington D.C. to lead a team and ensure efficient service desk operations.... ...should have over 5 years of experience in managing an IT service desk, strong leadership skills, and...Suggested
$105k - $115k
...Service Desk Manager Galapagos Federal Systems, LLC is seeking a motivated... ...Desk Manager (SDM) to lead a team of IT professionals delivering front-line technical support to end users. This role is... ...expertise with customer service excellence. Skills/Experience...Work at officeFlexible hoursGalapagos
Washington DC1 day ago$85k - $100k
...Title : Service Desk Manager Reports to: Director, Information... ...interactions through excellent communication skills,... ...1 and 2 technical support to ensure high-quality... ...standards. Lead efforts for staff onboarding... ...Establish and manage the IT Asset Management...Work at officeThe Heritage Foundation
Washington DC1 day ago- ...Service Desk Manager Suvi is seeking a Service Desk Manager to oversee and... ...manage Information Technology support services in alignment with... ...provide leadership for the IT Service Desk team and ensure... ...addition to growth opportunities and excellent retirement options....For contractorsWork experience placementRemote work
Akima
Alexandria, VA4 days ago $112k - $179k
...Position Summary We are seeking an experienced Service Desk Manager to lead and oversee enterprise IT support operations within a federal government... ...tier technical support teams, driving operational excellence, and ensuring the delivery of high-quality customer...Contract workFor contractorsRemote workShift workPeraton
Washington DC8 days ago- ...Service Desk Manager Strategic Resources, Inc. (SRI) is an international... ...Manager to oversee end user support services for the Library of... ...for providing enterprise IT end user support services for... ...(e.g., ServiceNow). Excellent proven written and verbal communication...Contract workWork at officeRemote work
Strategic Resources Inc
Washington DC1 day ago $119k - $140k
...Job Description The Service Desk Manager oversees the overall operation... ...of contact for end-user IT support. This role integrates technical... ...service levels. Lead recruitment, onboarding, shift... ...verbal communication skills. Excellent problem-solving and...Contract workWork at officeLocal areaShift workComputer World Services
Washington DC2 days ago- The Desktop Support Manager oversees IT support operations for both a... ..., people leadership, excellent communication with senior... ...Responsibilities Lead Desktop Support, providing... ...high‑quality service delivery. Qualifications... ...management, Help Desk operations, ITSM ticketing...
$100k - $150k
...Description Citizant is a leading provider of professional IT services to the U.S.... ...development, Enterprise Data Management, Enterprise... ...Program Management support services - focusing... ...values: Drive, Excellence, Reputation, Responsibility... ...seeking a Service Desk Manager to lead a...Full timeRemote workFlexible hours- A Service-Disabled Veteran-Owned Small Business in Alexandria, Virginia, is seeking a Service Desk Manager. The role involves managing complex IT contracts and overseeing teams engaged in technical duties. Applicants must have ITIL Certification and five years of leadership...
- A leading IT services provider is seeking a Desktop Support Manager in Washington, D.C. This role will oversee IT support operations for a university campus and an... ...technical skills, team leadership experience, and excels in communication with stakeholders. This position...
- Peraton is looking for an experienced Service Desk Manager in Washington, DC, to oversee IT support operations. This role involves managing a team to deliver exceptional... ...ensuring effective communication and operational excellence within a federal government context. The ideal...
- ...prominent tech organization located in Alexandria, VA, is seeking a Service Desk Lead to oversee Tier I and Tier II operations. The role requires managing service desk staff, ensuring prompt support to users, and leading incident resolution through ITIL-based practices...
- Calnet is seeking a Service Desk Lead with Secret Clearance in Washington DC. This role ensures high-quality IT support, team leadership, and management of Service Desk operations. Responsibilities include overseeing daily service desk functions, compliance with performance...
- ...ROLE: SERVICE DESK MANAGER REQUIRED: ~ U.S. Citizenship required; Favorable Tier 1 Investigation... ...five (5) years of successful Tier 1 support services leadership experience or equivalent... ...that delivers Information Technology (IT) engineering services and solutions and...For contractorsFor subcontractorLocal areaImmediate startWorldwideRelocation package
Constellation West
Alexandria, VA1 day ago - ...Job Title: Service Desk Manager Location: Alexandria, Virginia Company/ Program Description... ...Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions... ...Institute (HDI) certifications; HDI Support Center Manager is preferred. -...Contract work
Centuria Inc.
Alexandria, VA9 hours ago - A leading residential services provider is seeking an experienced Trades Manager to lead Electrical Service operations in Capitol Heights, MD. In this role, you will lead... ...leadership abilities, and a commitment to excellence. This position offers a competitive salary and...
- Job Title: Service Desk Manager Location: Alexandria, Virginia Company/ Program Description Centuria... ...Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions... ...Institute (HDI) certifications; HDI Support Center Manager is preferred. The manager...Contract work
$75k - $85k
Overview The Service Desk Team Lead will assist managing Service Desk operations in support of our government customer. The Service Desk... ...consistent, and sustainable IT support and processes to the... ...collaboration, teamwork, recognition of excellent job performance and mutual...Temporary work- Role Overview Service Desk Lead - Secret Clearance - Washington DC... ...for overall leadership, management, performance, and operational excellence of the ITIL-based Service Desk supporting the Government’s Secure Data... ...delivery of high-quality IT support services, achievement...Temporary workRemote workShift work
- ...accommodation or an alternative application process. Service Desk Manager Full Time Washington D.C., Washington, DC, US 30+ days... ...Desk Manager for an upcoming government contract to lead a team of frontline support professionals, providing daily supervision and guidance...Full timeContract workFor contractors
- A leading hospitality company is seeking a Supervisor for its Food & Beverage... ...and delivering exceptional guest service. Ideal candidates should have excellent communication and organizational... ...for career growth in a supportive work environment. #J-18808-Ljbffr...
$110k - $130k
...an Information Technology (IT) Service Desk Supervisor in the Washington... ...Supervisor is responsible for managing the day-to-day operations of... ...that all requests for support are handled in a timely and... ...of Service Desk Analysts. Excellent communication and interpersonal...- A federal IT services provider in Arlington, VA, is seeking an Operations Manager to oversee day-to-day IT Service Desk operations. The role involves managing Tier I and Tier II teams, ensuring compliance with service level agreements, and promoting a customer-focused culture...
- A federal mission services contractor seeks a Service Desk Manager to lead the IT support team in Alexandria, Virginia. The role involves overseeing operations, resolving complex technical issues, and managing a high-performing team. Candidates should have a Bachelor's...For contractors
- DecisionPoint Corporation seeks an experienced Program Manager to oversee enterprise-scale IT service delivery supporting the USPTO Service Desk Operations. This role involves providing leadership across key service areas and ensuring SLA compliance in a high-volume federal...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Desk Manager: Lead IT Support & Service Excellence. Be the first to apply!
Related searches
- service desk manager Washington DC
- IT support manager Washington DC
- junior help desk support Washington DC
- help desk support Washington DC
- IT help desk internship Washington DC
- customer service front desk receptionist Washington DC
- help desk manager Washington DC
- tier 1 help desk Washington DC
- helpdesk team lead Washington DC
- IT service desk coordinator Washington DC