Office Manager
Alabama Department of Education
Job Title: Office Manager Reports To: School Principal
Classification: Full-Time, Non-Exempt Job Goal
The Office Manager serves as the face of the academy, managing the day-to-day operations of the front office and providing high-level administrative support to school leadership, faculty, and families. This role combines exceptional customer service with vital administrative and light bookkeeping duties to ensure a safe, organized, and welcoming school environment.
Performance Responsibilities
1. Front Office Management & Customer Service
Classification: Full-Time, Non-Exempt Job Goal
The Office Manager serves as the face of the academy, managing the day-to-day operations of the front office and providing high-level administrative support to school leadership, faculty, and families. This role combines exceptional customer service with vital administrative and light bookkeeping duties to ensure a safe, organized, and welcoming school environment.
Performance Responsibilities
1. Front Office Management & Customer Service
- Serve as the primary point of contact for the school; greet visitors, answer phone calls, route inquiries, and take accurate messages.
- Maintain a secure, welcoming, and professional front office environment.
- Manage the visitor sign-in/sign-out logs and enforce school security protocols for campus guests.
- Assist with student check-ins, tardies, and early dismissals, ensuring proper parent/guardian identification is verified.
- Provide comprehensive secretarial support to the school leadership team, including drafting correspondence, memos, and newsletters.
- Maintain organized digital and physical filing systems for student records, office documents, and school forms.
- Manage incoming and outgoing mail, deliveries, and distribution of school materials.
- Coordinate office supply inventory; place orders and restock materials as needed to ensure smooth daily operations.
- Assist in organizing school events, parent-teacher conferences, and staff meetings.
- Collect, count, and accurately receipt all incoming school funds (e.g., student fees, Before/After Care payments, field trip funds, and uniform sales).
- Maintain an organized, transparent ledger of daily cash and check receipts.
- Prepare and turn in financial deposits and associated documentation to the school finance officer or network accounting department in a timely manner.
- Follow strict internal financial control procedures and board policies regarding the handling of secure funds.
- Assist families with billing inquiries regarding school fees or childcare program balances.
- Education: High School Diploma or equivalent required (Associate's degree in Business Administration, Accounting, or a related field preferred).
- Experience: 2+ years of experience in an office administrative role, preferably within an educational or non-profit setting.
- Financial Literacy: Basic bookkeeping or cash-handling experience with a proven track record of accuracy and integrity.
- Technology Skills: Proficiency in Microsoft Office Suite (Word, Excel) and Google Workspace. Experience with school information systems (SIS) or accounting software is a plus.
- Interpersonal Skills: Outstanding verbal and written communication skills. Ability to maintain a calm, professional demeanor in a fast-paced environment.
- Confidentiality: Strict adherence to FERPA guidelines and the ability to handle sensitive student, family, and financial information with utmost discretion.
- Must be able to sit or stand for extended periods at a front desk.
- Occasional lifting of office supplies or school materials up to 25 lbs.
Vacancy posted 1 day ago
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