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Remote Bilingual Mandarin Customer Experience Pro

Alignment Health

Sacramento, CA
  • Remote job

Alignment Health is seeking a Customer Experience Specialist to deliver compassionate service to our members, primarily older adults and individuals with disabilities. This remote role operates within the contiguous US and emphasizes empathy, advocacy, and resolving issues on first contact. You will respond to inquiries about benefits, eligibility, services, and policies; assist with provider networks and claims; document interactions in real time; and support programs to improve engagement and #J-18808-Ljbffr Alignment Health

Vacancy posted 2 days ago
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