Operations Manager

Job Description

Job Description

Operations Manager

Responsibilities

This position is responsible for providing leadership in manufacturing excellence, ensuring customer satisfaction, and driving continuous improvement across all key operational metrics including quality, productivity, cycle time, delivery, and cash flow. This role partners closely with supervisors, team leaders, engineering, planning, and support teams to strengthen execution, elevate performance, and build a culture of operational discipline and continuous improvement.

Benefits

• Salary: $110,000+

• Medical, dental, and vision insurance

• 401(k) savings plan with employer match

• Paid time off including vacation, holidays, and sick leave

• Life insurance and employee assistance programs

• Professional development and leadership training

• Collaborative environment focused on innovation, safety, and performance

Job Roles

• Empowering talent – Identifies and removes obstacles to productivity; equips employees to perform at their best; supports cross-training and capability growth.

• Flexibility – Responds quickly to changing priorities; navigates varied responsibilities and fast-moving operational demands.

• Organized and time conscious – Manages time effectively; understands process duration; balances availability with proactive leadership.

• Business-minded – Aligns people and resources with operational demand; anticipates needs using data and insights; supports informed decision-making.

• Interpretation and synthesis – Converts multiple inputs into clear actions; interprets data, trends, and qualitative information to justify decisions and direction.

• Rigor – Participates in audits; leverages systems thoroughly; gathers input across shifts; drives continuous improvement in processes.

• Team orientation – Participates at both tactical and strategic levels; supports technical and operational needs when appropriate.

• Trust and relationship building – Communicates openly; stays visible on the floor; reinforces expectations while highlighting strengths and achievements.

• Ingenuity – Seeks efficiencies; solicits and implements improvement ideas from all levels.

• Professional posture – Handles escalations objectively; reframes challenges as opportunities; represents the brand and workplace professionalism.

Key Responsibilities

• Lead efforts to enhance manufacturing excellence and operational performance (quality, productivity, cycle time, delivery, cash flow).

• Ensure adherence to all safety regulations; promote a clean and safe working environment.

• Strengthen shop-floor discipline, planning, and execution.

• Provide leadership for lean manufacturing and ABS initiatives.

• Identify and eliminate non-value-added waste.

• Improve product flow and implement method improvements to reduce labor content.

• Develop and train team leaders, supervisors, cell facilitators, and manufacturing support personnel.

• Promote Injury Free Event (IFE) reporting and address safety issues immediately.

• Support budget development and department accountability.

• Maintain effective communication and relationships with customers.

• Develop strategic plans, team goals, and objectives that align with business unit priorities.

• Cascade goals throughout the organization and ensure executional alignment.

• Participate in cross-functional and corporate teams to support broader organizational goals.

• Ensure delivery performance and customer commitments are met consistently.

• Conduct capacity analysis; drive accuracy in standards and standard work.

• Drive cost reductions and profitability improvement initiatives.

• Reduce WIP and cycle time using lean tools.

• Communicate relevant updates to staff, customers, and management.

• Apply constraint management and OEE analysis to improve operational performance.

• Provide leadership in implementing continuous improvement methods.

• Collaborate with engineering on process modifications to improve quality and production flow.

Qualifications

Basic Qualifications

• High school diploma or GED

• Minimum of 7 years of experience in manufacturing, including at least 5 years in leadership
  OR

• Minimum of 3 years of leadership experience with at least 1 year overseeing leaders

• Legally authorized to work in the United States (no visa sponsorship available)

Preferred Qualifications

• Bachelor’s degree

• Experience in the investment casting industry

• Strong leadership skills and ability to engage and motivate teams

• Ability to drive improvement using lean manufacturing, total quality, and Six Sigma methodologies

• Strong technical understanding of manufacturing processes

• Strong analytical, problem-solving, communication, interpersonal, organizational, and negotiation skills

• Financial literacy and understanding of plant-level financials

• Experience with tooling, molds, and dies (investment casting, injection molding, or stamping preferred)