Guest Experience Supervisor
Wills Group
Join the Dash In Team as a Front of House Guest Experience Supervisor Required Availability: Must be available to work overnight/graveyard shifts (10:00 PM – 7:00 AM) Must be available to work weekends and holidays as needed Are you ready to be part of a team dedicated to making greatness happen? Dash In, a proud division of the Wills Group family, is Great Place to Work Certified and recognized as one of Fortune's Best Workplaces in Retail. We're looking for a Guest Experience Supervisor to help lead our team and deliver exceptional guest experiences every day. Your Role in Creating Remarkable Experiences Collaborate with the Guest Experience Manager and Store Manager to build, develop, and train a high-performing team of retail associates. Ensure smooth front-of-house operations and provide your team with the tools and resources needed to deliver outstanding guest experiences. Proactively engage with guests and address questions or concerns promptly. Support associates in meeting guest needs efficiently while maintaining a "no wait" experience. Monitor customer flow and open registers as needed to ensure seamless service. Uphold Dash In Brand Standards by maintaining high levels of guest engagement, cleanliness, safety, and operational excellence. Communicate inventory and ordering needs effectively with the Guest Experience Manager. Complete additional responsibilities as assigned by the Guest Experience Manager and Senior Store Manager. Qualifications and Experience Minimum of 1 year of supervisory or management experience in a customer service or retail environment. High School Diploma or GED required. Ability to multitask and solve problems effectively in a fast-paced environment. Comfortable using technology, including POS systems and related software. Strong commitment to providing exceptional guest experiences with excellent interpersonal skills. Active ServSafe Certification preferred. Why Dash In? Join a company that drives innovation, delivers exceptional value, and fosters a positive work environment. At Dash In, we are committed to supporting your growth and development. Employee Benefits and Perks Time Away From Work Paid vacation, sick leave, personal leave, and company holidays. Two paid Community Engagement Days each year. Family Support Paid parental leave for new parents. Learning and Development Tuition reimbursement. Professional development programs. Certificate program assistance. Financial Well-Being 401(k) with employer-matched contributions. Financial planning assistance. Healthcare Affordable medical, dental, and vision coverage. Health Savings Account (HSA) options available. Additional Benefits Pet insurance. Basic life insurance. Short- and long-term disability coverage. Career Growth Advancement opportunities throughout the Mid-Atlantic region. Employee Discounts Discounted coffee and fountain beverages. Discounts on fresh food at Dash In corporate stores. Discounted monthly car wash memberships. We're excited to meet you and welcome you to our family. Apply today and help us create greatness together. Dash In is an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment based on age, race, religion, color, disability, sex, sexual orientation, national origin, or any other protected characteristic under applicable law. #J-18808-Ljbffr Wills Group
- Wills Group is hiring a Front of House Guest Experience Supervisor for Dash In, located in Maryland. In this role, you will lead the team to deliver exceptional guest experiences. You'll collaborate with management to train associates and ensure smooth operations. The ideal...SuggestedNight shift
- Wills Group is looking for a Guest Experience Supervisor to join Dash In in Upper Marlboro, MD. You'll play a vital role in leading a dedicated team and ensuring exceptional guest experiences. This full-time position offers a competitive pay rate and numerous employee benefits...SuggestedFull time
$18.5 per hour
Five Below, Inc. is looking for a Customer Experience Manager for their Gambrills, MD location. The role involves ensuring outstanding customer service and leading front-end operations to meet brand standards. Qualified candidates should have at least 2 years of management...SuggestedHourly pay$45k - $60k
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required...SuggestedHourly payWork experience placementLocal areaImmediate startShift work- ...role, you will oversee entertainment, manage presentations, and ensure a vibrant atmosphere for our guests. Ideal candidates will have prior cruise or upscale hotel experience along with exceptional communication skills. This position involves a commitment of 6 to 8 weeks...SuggestedFull time
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- Five Below, Inc. in Severna Park, MD is seeking a Customer Experience Manager. This role ensures excellent service through personal contact with customers and leads front-end operations to meet brand standards. As a Customer Experience Manager, you will manage a team,...Flexible hours
$80k - $85k
...and reporting, ensuring segment scorecards are accurate and actionable. What You Need to Succeed Bachelor’s degree or equivalent experience; 5+ years of sales/client growth leadership experience, ideally in legal, insurance, or records/health-information services....Work at office- ...Credential, and Access Management program in Fort Meade, Maryland. This hybrid position entails ensuring that customers have a positive experience during implementation and ongoing operations. Key requirements include a Bachelor’s degree, 5+ years of experience, and an active...
$57.4k - $98.35k
...manage customer relationships and drive the adoption of Lippincott Solutions. The ideal candidate will have at least 2 years of experience in customer success or account management, demonstrating strong communication and organizational skills. Key responsibilities include...- ...achieve successful results with Riverbed’s solutions. Ideal candidates will have a Military background or Federal Customer Success experience, strong communication skills for engaging with senior stakeholders, and a Top Secret clearance. The position is remote, based in...Remote work
$16 - $16.5 per hour
...Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring... ...situations ~ Team player, working effectively with peers and supervisors ~ Able to train others ~1 year retail and 6 months of leadership...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shiftThe TJX Companies , Inc.
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...business value, including ROI, risk reduction, and improved software delivery outcomes.* Proactively identify gaps in the customer experience, early warning signals, adoption risks, and opportunities for improvement.* Work cross-functionally with Sales, Product, Support,...Full timeFlexible hours- ...background check ◾Tech-savvy and comfortable using Zoom and digital tools ◾Motivated to learn, grow, and help others ◾Strong communicator with an interest in finance, education, or social impact ◾Experience in leadership, customer service, or peer mentoring is a plus...Full time
Globe Life: Moore Organizations
Annapolis, MD12 hours ago - ...upgrades, software enhancements, and modernization projects. Support forecasting and account planning activities. YOU MUST HAVE Experience in customer success, account management, or service delivery. Significant and relatable experience managing projects or programs...Contract workTemporary workWork experience placementRemote workFlexible hours
- ...retail functions, leading customer care teams, and executing churchwide events. Candidates must possess 5+ years of retail management experience, strong organizational and communication skills, and a willingness to embody the church's mission. Benefits include competitive...
$60k - $70k
...mindset. This role involves maximizing client value from services and ensuring satisfaction. It's a great opportunity for someone looking to grow in a dynamic work environment. Salary is between $60,000 and $70,000, commensurate with experience. #J-18808-Ljbffr Comscore$93.07k - $120.98k
...contacts from industry relations activities, and unassigned contacts. Understand customer’s needs and goals to create an event experience that best aligns Hargrove resources and solutions, while driving customer awareness and adoption. Identify and develop additional...Work experience placementWork at officeRemote workWorldwideShift workAfternoon shift- Sonatype is hiring a Senior Customer Success Manager based in Fulton, Maryland. This full-time position will engage with customers, helping them realize value from Sonatype’s security solutions. The role requires strong technical understanding, especially in software development...Full time
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...required 10% to 20% of the time. The position requires a technical knowledge of Travel Management Company operations. Those with no TMC experience will not be considered. What You'll Do: Possessing an in-depth understanding of your client’s strategic objectives, key drivers...Immediate startFlexible hours- ...optimize educational interchange, and share market insights to advance brand strategy. The goal is to create a positive Thought Leader experience that differentiates Jazz Pharmaceuticals from peers in the Epilepsy and Movement Disorders field. This is a field‑based position...Remote jobContract workWork at officeHome office
- ...Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive...Local areaShift workDay shift
$20 per hour
Overview We are looking for a Customer Success Manager to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level...Hourly payFull timeContract workPart timeRemote work- ...disciplinary actions; ensure high employee morale and a professional, positive, and healthful atmosphere. Overall patient engagement and experience, including the Center’s Patient Satisfaction performance. Work closely with the Director of Operations to ensure appropriate...Full timeTemporary workMonday to FridayFlexible hours
6AM City
Annapolis, MD2 days ago - ...performance by recruiting and training staff, while ensuring exceptional customer service. Ideal candidates have 3-5 years of sales experience and a desire for growth in a dynamic environment. Competitive compensation package includes *Employee Stock Ownership Program*...
$10,000 per month
...equipment and a variety of tools. Minimum Qualifications Education: Bachelor’s degree from an accredited college or university. Experience: Five years of progressively responsible project management experience, including three years in a lead or supervisory role. Optional...Full timeContract workTemporary workFor contractorsWork at officeUM04 University of Maryland Eastern Shore (UMES)
Annapolis, MD3 days ago
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