Order Entry Representative

Order Entry Representative

Are you detail-oriented, customer-focused, and experienced in a manufacturing environment? Our client in Broadview is seeking an Order Entry Representative to join their team on a contract-to-hire basis. This role is ideal for someone who excels at managing customer orders, navigating ERP systems, and providing exceptional customer service in a fast-paced setting.

Responsibilities

• Enter and process customer orders accurately and efficiently.
• Manage order status inquiries and provide timely updates to customers.
• Coordinate with manufacturing, shipping, and sales teams to ensure on-time order fulfillment.
• Review orders for accuracy and resolve discrepancies as needed.
• Maintain customer accounts and order documentation within the ERP system.
• Respond to customer inquiries regarding products, pricing, shipments, and order status.
• Assist with order tracking, inventory inquiries, and problem resolution.
• Ensure a high level of customer satisfaction through professional communication and follow-through.

Qualifications

• Minimum 2 years of order entry, customer service, or account support experience.
• Previous experience working in a manufacturing environment is required.
• Experience using SAP or a comparable ERP system is required.
• Strong attention to detail and data entry accuracy.
• Excellent communication and problem-solving skills.
• Proficiency in Microsoft Office, including Outlook and Excel.
• Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.

Preferred Skills

• Experience coordinating with production and logistics teams.
• Knowledge of order processing and inventory management workflows.
• Strong customer service mindset and relationship-building abilities.

Why Apply?

• Temp-to-hire opportunity with long-term potential
• Stable MondayFriday schedule
• Collaborative team environment
• Opportunity to grow into additional roles with an established manufacturing organization

Apply today if you have ERP experience, a manufacturing background, and a passion for delivering outstanding customer service!

Benefits statement: LHH offers Medical, Dental, and Vision insurance, as well as 401k and other benefits to our associates on assignment.

Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply