Administrative Assistant/Compliance Officer

Andy Frain Services School Safety Officer Program

Provides Texas Level III Commissioned Armed Security Officers to several Independent School Districts throughout Texas. Provides Officers to conduct screening and bag checks at High School and Middle School Sporting events.

SSOP Admin Asst. needs to have a variety of skills, including:

• Proficient with Office 360 tools, word, excel
• Knowledge of Andy Frain's hiring and onboarding process and the ability to perform the task from applicant to employee
• Able to work independently and stay on tasks
• Able to schedule multiple staff daily in our Celayx system
• Responsible for entering payroll daily and submitting payroll on a weekly basis within time restraints
• Able to work under pressure
• Knowledge of laws and regulations in reference to Texas employment statutes
• Expert understanding of the laws, statutes and regulations encompassing the Texas Level III Commissioned Officers
• Responsible for assuring that the program is at all times in compliance with said statutes
• Monitors daily training requirements and compliance related issues with the officers
• Responsible for notifying officers when any compliance issue is a concern, approaching expiration etc.
• Effective communication
• Analytical thinking
• Attention to detail
• Problem-solving abilities
• Adaptability
• Collaboration
• Technology proficiency
• Leadership skills
• A commitment to continuous learning
• Monitoring: Using a compliance management platform to monitor all operational processes and procedures
• Assessing risk: Identifying potential compliance issues and developing strategies to mitigate them
• Managing information: Researching, recording, and analyzing data and information
• Training: Educating staff on legal changes and compliance guidelines
• Liaison: Acting as a contact person between department heads and senior management
• Regular assessments: Conducting regular assessments to determine if policies are compliant with the law
• Updating regulations: Keeping up to date with regulations and implementing strategic plans to ensure future compliance
• Advising: Advising Manager and Supervisors on ethical and compliance matters
• Supporting management: Supporting management in developing a suitable "Tone at the Top"
• Other duties as assigned by the Project Manager

General Experience Requirements

• Prior Administrative Experience:
• At least 1-3 years of experience in an administrative or office support role. This may include positions such as administrative assistant, office coordinator, receptionist, or executive assistant.
• Security or contract work experience preferred.
• Experience using office software such as Microsoft Word, Excel, PowerPoint, and Outlook is typically required. Additional experience with database management, scheduling software, or document management systems preferred.
• Customer Service Experience:
• Prior experience in customer service or client-facing roles is highly valuable.
• Organizational Skills a must.
• Demonstrated experience managing schedules, coordinating meetings, and handling multiple tasks simultaneously is essential.
• Excellent Communication Skills:
• Experience preparing correspondence, reports, and presentations, as well as interacting professionally via phone and email, is frequently required.

Educational Background

Must have a high school diploma or equivalent.

An associate's or bachelor's degree in business administration, office management, or a related field preferred.

Advanced Experience for Senior Roles

• Supervisory Experience:
• Senior administrative positions may require prior experience supervising staff or managing office operations.
• Project Management:
• Experience coordinating projects, managing budgets, or implementing new procedures can be necessary for advanced roles.
• Confidentiality and Discretion:
• Experience handling sensitive information and maintaining confidentiality is often required, especially when supporting senior executives.

Additional Considerations

• Certifications:
• Certifications such as Certified Administrative Professional (CAP) or Microsoft Office Specialist (MOS) can enhance a candidate's qualifications.
• AI proficiency a plus.
• Language Skills:
• In multicultural or international organizations, proficiency in multiple languages may be advantageous.
• Adaptability:
• Experience working in fast-paced or dynamic environments demonstrates a candidate's ability to adapt to change and handle unexpected challenges.