IT Specialist - Full Time

Overview Why Bally's? Bally’s Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally’s owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally’s Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally’s also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas. The Role The Role: IT Specialist This position is responsible for ensuring all desktops run smoothly in a fast-paced 24/7 environment. This involves providing support of Windows desktop PCs and network technical support, including all cabling and connectivity (network and telecom), printers, emails, backups, enterprise servers and all other IT help desk support needs. Responsibilities Ensure all desktop systems run smoothly in a fast-paced 24/7 environment. Assist the Systems Administrator with network/telecom deployments. Support users of PCs, Macs, Tablets and other forms of computing equipment. Responsible for the desktop standards, configuration and sizing, base OS installation and configuration, MS Office (including all aspects of MS Outlook) installation, configuration and support and will participate in developing the strategy for the administration of the companies’ Windows Professional desktops. Communicate and participate within groups by contributing and learning from group members. Qualifications College diploma or university degree in the field of computer science and/or 3 years equivalent work experience. Thorough PC desktop computer hardware, Windows Desktop OS (all current versions) and printer troubleshooting skills required. Solid client level TCP/IP knowledge and moderate network troubleshooting skills are a must. Previous experience with Agilysis Point of Sales systems is a plus. Previous experience with AS/400 and OS/400 systems is a plus. Previous experience supporting a large user community (500 users +), and a minimum 5 years of IT related support is highly desirable. Previous IT experience in a casino is highly desirable. Participation in a rotational on-call schedule required. Experience with remote access in a Windows environment. Experience maintaining vendor relationships, including the purchase of hardware and software products is required. Extensive knowledge of internet connectivity, printer connectivity, and help desk disciplines. Experience with desktop performance monitoring, network connectivity, problem diagnosis, desktop management, and remote administration. Experience with managing Windows-based PCs from setup to deployment and networking to machine diagnosis. Familiarity with Windows Local Admin security and Windows Active Directory. Experience with remote monitoring and administration tools, technologies such as remote desktop VPN technologies. Excellent communication skills. Ability to work in an extremely fast-paced working environment, upon which working with deadlines is imperative. Physical/Mental Requirements While performing the duties of this job, the Team Member is regularly required to talk or hear. Constantly standing; walking; sitting; and using hands to finger, handling, or feeling objects, tools, or controls. Occasionally required to reach with hands and arms, sit, climb, balance, stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 50-100 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions Mandatory participation in a rotational on call shift. Ability to work in a 24/7 non-standard shift environment. Frequently required to risk danger of electrical shock and/or radiation (from computers). The noise level in the work environment is usually moderate. License Requirements Rhode Island Department of Business Regulations Gaming License What’s In It For You Competitive Salary with annual performance reviews Comprehensive health coverage plan that includes medical, dental, and vision 401(K)/ Company Match Access Perks and Childcare discounts Target Hourly Range: ($25.63) Bally's Lincoln Casino Resort: About | LinkedIn (Right Click to open) Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally’s Bet on You – We can’t wait to meet you! #J-18808-Ljbffr Bally’s Corporation