Administrative Support Assistant (Veterinary Services) NF-03

Job Title

Job Description

Receives telephone calls and visitors to the clinic, determines the nature of call or visit, obtains identifying information, and verifies the patient's eligibility for treatment. Updates the existing medical record or prepares a new record.

Schedules appointments, completes the client admission forms. Screens/Updates the existing medical record or collects sufficient information to prepare a new record. Reviews discharge information or handouts with the client.

Maintains clinic exterior, reception area, and exam rooms to ensure general cleanliness (to include cleaning urine, feces, and blood). Dispenses medications, annotates prescriptions, and refills prescriptions in accordance with policies and procedures.

Completes bi-weekly payroll reports. Prepares and submits required end of month reports. Assists with preparation of the yearly clinical budget. Initiates personnel actions at the direction of management. Monitors and replenishes inventory.

Receives payments for services rendered. Balances cash and checks daily; makes daily bank deposit. Monitors and replenishes inventory. Serves as clinic ordering official and Government Purchase Cardholder. Processes purchasing documents.