Commercial Collections Specialist

Our client located in Norcross, GA is looking for a Commercial Collections Specialist (B2B) to join their team. Fully In Office $25-$30/hr Temp-to-Perm This role will focus primarily on B2B collections, account reconciliation, and aging management , working closely with customers and internal teams to ensure timely payment of outstanding invoices. Key Responsibilities Manage a portfolio of commercial customer accounts and oversee collection efforts on outstanding balances Conduct proactive collection calls and email outreach to customers regarding past‑due invoices Research and resolve payment discrepancies, billing issues, and account concerns Maintain and review aging reports, prioritizing collection efforts and escalating issues as needed Work closely with customers to secure payment commitments and follow up accordingly Reconcile customer accounts and ensure accurate application of payments Partner with internal accounting and operations teams to resolve account issues and improve cash flow Document collection activities, customer communications, and payment arrangements Assist with month‑end reporting related to accounts receivable and collections Support special projects and other accounting‑related duties as assigned Qualifications 2+ years of commercial/B2B collections experience Experience managing aging reports and collections portfolios Strong customer service and relationship‑building skills Ability to professionally handle difficult collection conversations while maintaining positive client relationships Excellent problem‑solving and account reconciliation skills Proficient in Excel and accounting software Highly organized with strong attention to detail Ability to prioritize tasks and work independently in a fast‑paced environment Preferred Qualifications Experience with commercial accounts receivable or credit & collections Experience working with large customer accounts Background in construction, project‑based, or service industries is a plus but not required #J-18808-Ljbffr Quest Financial