Accounts Receivable Associate

Collections Specialist

Key Responsibilities

• Conduct daily outreach via phone and email to customers with past-due invoices to obtain payment commitments and resolve outstanding balances.
• Maintain accurate records of collection activities, notes, promised payments, and escalation actions.
• Proactively research and resolve closed or inactive accounts, including identifying updated customer contacts.
• Collaborate with internal departments (service, operations, billing, and accounting) to resolve invoice discrepancies or service-related disputes.
• Generate AR aging reports and track progress against collection goals.
• Follow company policies and compliance guidelines for collection communications.
• Support continuous improvement of collections processes to drive faster resolution of outstanding balances.
• Duties notes:
• Supporting backlog in 2 states
• Weekly reports to manager and 1/week meeting to update on challenges, client issues, preference

Skills

• Outbound calls
• Billing collections
• Microsoft office

Top Skills Details

• Outbound calls
• Billing collections
• Microsoft office

Additional Skills & Qualifications

• Required Qualifications
• Minimum 3 years of experience in collections, accounts receivable, or a related accounting function
• B2B
• Yoe: any yoe wont disqual.
• Experience with backlog of aging
• 100% collections, phone calls, emails - dealing with difficult customers, frustrated or won't pay
• Example of reducing aging DSO balance or dealing with aging
• Software - microsoft business central or other ERP
• Excel - comfortable with spreadsheets, basic formulas and formatting. Generating reports.
• Contracts - what's covered and billable what isn't
• Experience Level
• Intermediate Level

Job Type & Location

This is a Contract to Hire position based out of Torrance, CA.

Pay and Benefits

The pay range for this position is $27.00 - $35.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Torrance, CA.

Application Deadline

This position is anticipated to close on Aug 3, 2026.