JYF- Youth Counselor

Job Title

To ensure all daily living needs and essential treatment services are provided to youth. This involves the implementation of following and adhering to all program scheduling, policies and procedures and staff utilizing Therapeutic Crisis Interventions (TCI) in all programs components and interactions.

Key Responsibilities

• Maintain shift coverage and primary supervision and support of residential clients.
• Set and contribute to a safe, dignified, orderly atmosphere by enforcing program rules, policies, and procedures.
• Respond appropriately to emergencies including contacting appropriate staff and supervisors, interacting with police, fire, and medical personnel as needed.
• Perform daily maintenance duties including but not limited to; cleaning and maintaining communal areas (hallways, kitchen, lounge, main office, computer room, staff bathrooms.
• Preparing/serving resident meals as needed.
• Maintain thorough and accurate records, files, correspondence, and statistics; Complete necessary documentation (both hand-written and computer based/data entry) in a timely, accurate, complete, and legible manner.
• Maintain accurate facility logs, rosters, incident reports, and schedules while managing the front desk to ensure secure access for authorized individuals only.
• Conduct new client orientations, which include reviewing program rules, leading facility tours, providing local resource information, and professionally responding to ongoing client requests.
• Perform regular rounds to inspect living quarters, common areas, and building perimeters to ensure a safe, clean, and secure environment.
• Adhere strictly to professional boundaries and client confidentiality standards while ensuring seamless information sharing during staff shift changes.

Other related duties as assigned by supervisor.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Required Qualifications

• High School Diploma or GED

Supervisory Responsibility: No

Work Environment: Field

Benefits Offerings includes:

• 11 Paid Holidays
• Paid Sick Time
• Paid Vacation
• Paid Personal days

Insurance Coverage:

• Medical - 3 plan options
• Dental - 2 plan options
• Vision - 1 plan option

Position Type/Expected Hours of Work:

This position is in a 24/7 program. Additionally, evening and weekend hours will be required. Available shifts are based on program need; shift hours: 2 Morning shifts 7am-3pm, 2 Evening shifts 3pm-11pm, 2 Overnight Awake Shifts 11am- 7am.

Additional Requirements:

• Authorized to work in the U.S.
• Ability to work in-person in New York City (NYC)
• Ability to travel to other Rising Ground Sites (if required)

Equal Employment Opportunity:

It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual's perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.