Strategic Account Manager RNC

Strategic Account Manager

Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet or exceed our customers' HVAC/R needs.

Objective

The Strategic Account Manager is responsible for developing, managing, and growing long-term relationships with key residential and construction accounts. This role focuses on driving revenue through strategic planning, consultative selling, and cross-functional collaboration. The Strategic Account Manager serves as the primary point of contact for high-value customers and plays a critical role in expanding market share across residential new construction, multi-family, and large contractor segments.

Duties and Responsibilities

• Strategically manage a high-value portfolio of builder, developer, and contractor accounts to maximize market penetration and revenue growth
• Develop and implement data-driven account strategies that enhance customer retention while expanding share of wallet across our product lines
• Prospect and cultivate new business opportunities within existing accounts while identifying and converting strategic targeted accounts
• Execute comprehensive sales cycle from lead generation through final sales, including consultative presentations and negotiations
• Drive adoption of comprehensive HVAC solutions including equipment, controls, service agreements, and system upgrades to increase revenue streams
• Collaborate cross-functionally with estimating and inside sales teams to develop compelling, competitive proposals that win business
• Coordinate with operations, order management, and service teams to ensure exceptional sales execution and client satisfaction
• Support business intelligence initiatives including accurate forecasting, pipeline management, and strategic planning processes
• Monitor industry developments, construction trends, and competitive activities to maintain market advantage and identify emerging opportunities

Qualifications

• 5+ years of sales or account management experience in HVAC, construction, or building services.

• Proven record managing large or complex accounts.

• Strong negotiation, presentation, and relationship building skills.

• Ability to interpret construction plans, specifications, and bid documents.

• Proficiency in CRM system (Salesforce) and Microsoft Office or similar platforms.

• Valid driver's license and ability to travel within the region.

Requirements

• Minimum 4 year bachelor degree

• 5+ years of sales experience in HVAC, construction, or building materials.

Benefits

• Health Insurance

• Health Savings Account

• Dental Insurance

• Vision Insurance

• Life Insurance

• Disability Insurance (Short-term and Long-term)

• Employee Assistance Program (EAP)

• Tuition Reimbursement & Professional Development

• Paid Vacation & Sick time

• Company Paid Holiday's

• 401(k) Plan with Employer Match

• Employee Discount Program

Invitation to Apply

Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page. Learn more about our company and team.

Equal Opportunity Statement

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.