Benefits Account Manager (Bilingual)

Job Description

Job Description

CornerStone Staffing is currently recruiting for a Bilingual Account Manager for a small Employee Benefits Firm

Title : Benefits Account Manager
Location Addison, TX | Onsite

COMPENSATION & SCHEDULE
* $28.85/hr - $31.25/hr BOE
* Full-time, Monday-Friday
* W2 employment

ROLE IMPACT
The Account Manager serves as the primary point of contact for assigned clients (companies). Will manage employee benefits for employers.

Key Responsibilities
* Manage employee benefits programs for employer clients from start to finish
* Begin working with clients after the sale is completed and handle the implementation process
* Coordinate open enrollment, create benefit guides, and submit required paperwork to insurance carriers
* Support employee education efforts and help clients understand their benefit options
* Act as the main contact for clients throughout the year, resolving service issues and assisting with escalated claims when needed
* Work closely with insurance carrier representatives and client leadership teams
* Partner with a teammate to ensure smooth and accurate service delivery

Minimum Qualifications
* 1-5 years of experience with Employment Benefits or Brokerage Experience- MUST BE SPANISH BILIGUAL
* Strong communication, negotiation, and relationship-building skills
* Ability to manage multiple accounts, prioritize tasks, and meet deadlines in a fast-paced environment
Core Tools & Systems
* Benefits administration systems (HRIS - Human Resources Information Systems)
* CRM systems (Customer Relationship Management software)
* Microsoft Office (Excel, Word, Outlook, PowerPoint)
* Insurance carrier enrollment portals

Preferred Skills
* Experience working in a small benefits agency or brokerage
* Experience supporting small to mid-size employer groups (under 100 employees)
* College degree preferred but not required