Inside Sales Representative

Inside Sales Representative

General Shale, Inc., a leading brick and masonry materials manufacturer, is seeking an Inside Sales Representative to join our team in Charlotte, NC. This role supports daily sales operations and works closely with customers, dispatch, and the outside sales team.

The position involves a mix of customer service, order processing, and coordination with internal teams to ensure accurate and timely delivery of products.

Key responsibilities include:

• Provide inside sales support and customer service
• Process orders, invoicing, and cash sales
• Answer incoming calls and respond to customer inquiries
• Enter and maintain accurate information in SAP
• Coordinate with dispatch to schedule deliveries
• Work closely with the outside sales team
• Assist with light yard or product support as needed

Qualifications include:

• 13 years of customer service or sales experience
• Associate or Bachelor's degree preferred
• Strong computer skills; SAP experience is a plus
• Strong communication and organizational skills
• Ability to manage multiple priorities in a team environment

What we offer:

• Salary range: $40,000 - $48,000
• Comprehensive benefits package
• Opportunities for professional development
• A stable, established company environment

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.