Administrative Assistant II

Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world’s largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.

Responsibilities

The successful person in this position will provide administrative support to the Client Service Manager, Assistant Client Service Manager and Client Service Department. The responsibilities will include the following:

• Handle confidential administrative details with considerable judgment and initiative.

• Anticipate and prepare materials for correspondence, meetings, and calls.

• Compose and type correspondence and reports from various sources.

• Summarize incoming materials and highlight substantial information.

• Assist in business planning and related functions.

• Schedule appointments and arrange reservations.

• Analyze information requests and prepare special reports.

• Manage multiple spreadsheet data, including crafting pivot tables and formulas.

• Coordinate meetings and handle calendars.

• Balance multiple priorities and meet deadlines.

• Manage emails and assist in onboarding and offboarding employees.

• Prepare materials for meetings, presentations, and interviews.

• Collaborate with other department admins for meetings and events.

• Event planning and coordination, comprising logistics, catering, and technology needs including our Risk Management and broker conferences, etc.

• Act as a liaison between the manager and direct reports.

• Handle ad hoc requests and project coordination.

• Assist and back-up other administrative assistants as needed.

Qualifications

• High School Diploma required; college preferred!

• 2+ years of administrative experience supporting management or work groups.

• Intermediate to advanced knowledge of Outlook, Excel, MS Teams, OneDrive, Word, PowerPoint, and SharePoint!

• Highly organized with attention to detail and fast-paced.

• Creative self-starter with critical thinking skills.

• Proven ability to learn new business technology systems and applications.

• Excellent keyboard skills, including typing speed and accuracy.

• Highly refined telephone skills.

• Excellent written and verbal communication skills.

• Significant interpersonal skills.

• Ability to establish and maintain electronic filing systems.

• Ability to handle confidential information and material.

The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM’s comprehensive Total Rewards program that includes an incentive plan, generous health, and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances, and much more!

FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.