Office Assistant

Office Assistant

Why choose the College of Lake County for your next opportunity?

The College of Lake County (CLC) offers a competitive salary, excellent benefits that includes Blue Cross Blue Shield of Illinois health, Delta Dental and Superior Vision insurance plans, tuition support for employees and qualified family members, three retirement plans, disability, group and supplemental life insurance, health and dependent care flexible spending account plans, a compressed work week in the summer (Closed Fridays!), generous vacation, sick and personal time off and 14 paid holidays each year.

Some benefits will not be available for Part-Time or Part Time Staff Under 20 Hours (ex: health insurance).

We value candidates who bring language skills that help us better serve and connect with our diverse community. Bilingual English/Spanish proficiency is preferred but not required.

Job Summary:

The Office Assistant provides clerical, and customer service support to the department. This role contributes to a welcoming and inclusive atmosphere, serving as the first point of contact for students, staff, faculty, and visitors. The Office Assistant is integral to student success by helping individuals navigate college services, maintaining organized records, and supporting day-to-day departmental functions.

Job Description:

Student/Customer Services: 55%

• Assist telephone and walk-in customers, responding to inquiries related to college services and referring or transferring calls as appropriate
• Welcome students, staff, and visitors, creating a friendly and inclusive front-office environment
• Support the distribution of mail and departmental materials
• Demonstrate excellent verbal and written communication skills, maintaining professionalism in all interactions
• Contribute to student success by offering accurate, helpful information and facilitating access to college resources

Department Operations and Processes: 35%

• Provide clerical support to department staff, including data entry, document preparation, and records management
• Maintain and monitor office equipment, including ordering supplies for copiers and reporting service needs to appropriate departments
• Assist with campus and community special projects and events, including logistics and setup
• Support faculty needs related to classrooms and event coordination

Other: 10%

• Participate in cross-departmental initiatives and campus events.
• Identify and recommend process enhancements to improve efficiency and service delivery.
• Perform other duties as assigned to support the mission, vision, strategic priorities and goals of the College and the primary unit, division and department of this position.

Physical: Primary functions require ability to remain in a stationary position (sit and/or stand) greater than 50% of the time; to occasionally stoop, bend, kneel, reach; to lift, carry, push, and/or pull up to 10 pounds frequently; to regularly operate office equipment requiring repetitive hand movement and fine coordination including the use of a computer keyboard; the ability communicate to exchange information; and the ability to learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions.

Environmental: Work will often occur in an office setting; where temperatures may fluctuate between high and low temperatures occasionally; may experience varying noise levels occasionally.

Vision: Ability to observe in a near visual range with or without correction or reasonable accommodation.

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Qualifications

• High School Diploma or equivalent required.
• Basic familiarity with Microsoft Office Suite (Word, Excel, Outlook) and general office equipment.
• Ability to follow instructions, manage multiple tasks, and meet deadlines with close supervision.
• Ability to work effectively with individuals from diverse backgrounds and maintain a respectful, inclusive environment.

Desired Qualifications

• Some prior office, administrative, retail, or customer service experience (internship, student employment, or volunteer work acceptable).
• Experience working with computer information systems used for student and employee data and reporting such as Workday.

Pay

$15.02/hour

Work Schedule

Monday - Thursday 2:30pm - 7:30pm

Full-Time/Part-Time:

Part time

Total Hours Per Week:

20

Position Type:

Staff

Job Family:

Classified

Location:

Grayslake Campus

Department:

Biological & Health Sciences Operations Department

EEO Statement:

College of Lake County is an Equal Opportunity Employer with a policy of non-discrimination. Qualified applicants are considered without regard to race, color, age, sex, national origin, disability, religion, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, ancestry, citizenship, parental status, pregnancy or any other status protected by law.