Intake Coordinator

About the Position We are a Care Management program servicing Long Island, looking for a warm, organized, detail-oriented Spanish Speaking Intake Coordinator to join our Hempstead team. This is a great opportunity for someone who enjoys working with families, solving problems, navigating services and insurance requirements, and making sure participants receive the services they need. Responsibilities Oversee and manage the Care Management intake process, including reviewing referrals, determining eligibility, and coordinating enrollment. Serve as a Care Manager during the initial months of joining, including conducting monthly home visits and providing ongoing support to members and families. Collaborate with families, providers, therapists, community organizations, and Medicaid Managed Care Plans to coordinate services. Conduct assessments and develop individualized Care Plans. Maintain accurate, complete, and timely documentation of all care management activities. Ensure compliance with DOH, Health Home, and applicable regulatory requirements. Attend weekly virtual trainings, team meetings, and program updates to remain informed of policies, procedures, and service requirements. Assist in developing and maintaining a comprehensive list of available services, providers, and community resources to help Intake staff appropriately direct referrals based on each individual's needs and eligibility. Who We're Looking For Kind, positive, dependable, and highly detail-oriented Strong problem-solving skills and a "get it done" attitude Comfortable communicating with families and navigating paperwork Experience with government programs, insurance, healthcare, social services, psychology, or case management is a plus Bilingual Spanish Have a bachelor's degree Strong organizational and computer skills Able to work independently and as part of a supportive team What We Offer Approximately $27/hour Full-time (starting as part-time) Full benefits package Generous paid holidays Supportive team and full training on systems and requirements Potential for growth Meaningful work helping individuals and families access services #J-18808-Ljbffr Suffolk Primary Health