NY Connects Specialist

Overview NY Connects is designed to help individuals and their caregivers gain access to the right long‑term services and supports, in the setting of their choice. It serves people of all ages, disabilities, and income levels, including individuals interested in planning for or able to pay for their LTSS needs. Education and Experience Associate's degree in human services or related field and two years of experience in a human services position that requires direct service to individuals. An equivalent combination of education and experience may be substituted. Knowledge, Skills, and Abilities Strong commitment to the independent living philosophy, Person Centered Planning, consumer choice, and integration of people with disabilities into all aspects of community life. Ability to effectively interact and work with individuals from diverse cultures and backgrounds. Experience providing information and referral services and/or long‑term care supports and services. Extensive knowledge of community resources and long‑term care supports and services. Proficient use of all Microsoft Office applications (Excel, Word, PowerPoint). Ability to communicate effectively, both verbally and in writing. Demonstrate professional work habits including dependability, time management, independence, and responsibility. Knowledge of ethical and professional responsibilities and boundaries. Excellent attention to detail and organizational skills. Ability to multi‑task and work effectively in both a team and individual setting. Capacity to work in various settings, including home visits and community‑based locations. Valid driver’s license, access to a reliable and insured vehicle, and compliance with all applicable state regulations, including required vehicle inspections and driving record checks. Essential Job Functions Provide individuals with unbiased information and connections to qualified providers of long‑term supports and services by phone and in person. Provide Options Counseling/Person-Centered Counseling services to individuals seeking long‑term supports and services by phone and in person. Conduct education and awareness presentations to community partners, groups, and individuals about NYConnects and local long‑term support and services. Actively participate in community groups including the Long-Term Care Council and/or No Wrong Door Implementation Team. Work collaboratively with the local Office for the Aging, Department of Social Services, and Office for People with Developmental Disabilities staff members. Maintain consistency of NY Connects message with other NY Connect partners. Adhere to the NY Connect State Program Standards and follow the prescribed NY Connects Work Plan. Required travel in a county service area, Chenango and Tioga County. Comply with all STIC policies and procedures, and applicable state and federal laws and regulations. Collect and maintain all required statistical and other data and prepare reports within established timeframes. Attend all mandatory agency and departmental trainings, meetings, and sign language classes and advocacy groups. Perform all other duties relevant to the position as requested. Physical Requirements / Working Conditions Ability to sit/stand throughout day to accomplish job. Ability to reach above shoulder level. Ability to turn/twist upper body. Ability to enter data, notes, and other documentation into a computer. Must be able to travel throughout covered territories in Upstate NY as needed. Ability to use hand for repetitive action and fine manipulating for the purpose of keyboarding. Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position. #J-18808-Ljbffr Southern Tier Independence Center