Office Manager/Administrator

TruBlue of Lower Hudson Valley is a Home Ally Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance for busy adults and seniors. Benefits Regular Work Hours Flexible Scheduling 401K AFLAC (Accident Insurance included, other coverages available) 6 paid holidays Paid vacations TruBlue t‑shirts, polos, and other company gear Strong Office Support *after 6‑month anniversary About the Role We are searching for an experienced Office Manager/Administrator to help our growing company expand into the future. The candidate will be required to perform a variety of administrative and operational tasks to support our technicians and customer service. Responsibilities Maintain communication with customers via our office phone system, texting, and email. Schedule meetings with potential customers for our estimators. Schedule approved jobs according to staffing availability. Maintain inventory of all literature and marketing materials used by TruBlue. Relay any communications between clients, staff, and management. Track hours worked by employees per job. Track purchases made for each job. Assist the manager with sending out invoices when projects are complete. Assist estimators with material location and pricing. Help maintain our social media accounts and email communication with prospects. Values FAMILY – Our most important asset; we strive to make everyone feel like part of our family. INTEGRITY – Treat people with respect and expect the same, everyone has a voice. TRUST – Achieved through reliability and credibility; walk the talk. QUALITY – Pride in one’s work and providing the best value and customer experience possible. Qualifications Excellent computer skills, including Excel, Word, and CRM platforms. Excellent social media knowledge, including Facebook, Nextdoor, etc. Strong work ethic and pride in your work. Expert in customer satisfaction – treat people with respect and expect it in return. Ability to communicate with clients of diverse socioeconomic status and age differences. Ability to work with a diverse team of employees. Ability to set an efficient schedule for a growing number of crew members. Ability to adjust to interruptions (e.g., last‑minute cancellations, call‑offs, illnesses, etc.). Basic knowledge of business principles including profitability and efficiency. Requirements Qualified candidates must have a driver’s license and reliable transportation, but will work a majority of the time remotely. Candidates must also be legal U.S. citizens and speak fluent English. #J-18808-Ljbffr