Program Manager (contract)

Program Manager (Contract) Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft. Summary This is a dynamic and high-impact role focused on leading the operational backbone of a global marketing communications function. The position is responsible for owning and evolving the systems, platforms, workflows, and processes that enable communications to be delivered at scale with clarity, consistency, and quality. Operating with a high degree of independence, this individual partners closely with Communications leads to translate strategy into structured, repeatable execution across internal channels. From managing publishing pipelines and automating workflows to implementing AI-enabled practices and building measurement frameworks, this role sits at the intersection of communications, technology, and operations. The ideal candidate brings a systems‑thinking mindset, deep platform expertise, and a proven ability to design scalable solutions in complex organizational environments. Job Responsibilities Own end-to-end operations of internal communications channels and platforms, including SharePoint, email and newsletter distribution, Viva Engage, and survey and measurement tools Ensure clear connection across channels so communications land as a cohesive experience for employees Define and maintain standards for how content is published, structured, and consumed Own the publishing pipeline across all communications channels and establish standards for formatting, quality assurance, and channel usage Design repeatable workflows for content intake, production, approval, and publishing Ensure last-mile excellence across all published materials, including accuracy, consistency, and usability Design and implement scalable workflows across communications processes using Power Automate and related tools Identify manual or high-friction processes and redesign them into automated or system-driven workflows Build and maintain automation solutions across content intake, approval, publishing, distribution, targeting, and performance tracking Define and implement practical applications of AI tools across communications workflows, including recurring content production, reporting, and knowledge capture Test, validate, and scale AI-assisted workflows that improve quality, speed, and consistency Drive adoption of AI-enabled practices across the team Own measurement strategy for communications channels and programs and deliver recurring reporting with clear, actionable insights Own the communications calendar and publishing cadence across the organization Track dependencies, timelines, approvals, and delivery across communications workstreams Evaluate current communications workflows and identify opportunities for simplification and scale Translate communications strategies and priorities into structured execution plans across channels, timing, and formats Define and implement a centralized approach for tracking communications and event budgets Partner with Event Management to ensure adoption of standardized budget tracking processes Requirements 7 or more years of experience in communications operations, marketing operations, or program management Experience designing and implementing operational systems at scale Demonstrated success improving communications delivery through automation, AI, or systems redesign Experience working in complex, matrixed organizational environments with multiple stakeholder groups Prior Microsoft internal communications experience is required; candidates without this background will not be considered Extensive experience managing and operating internal communications platforms including SharePoint, email systems, and Viva Engage Hands‑on experience designing and implementing workflow automation using Power Automate or similar tools Strong systems thinking and process design capability with a focus on scalability and efficiency Experience applying AI tools such as Copilot to improve communications workflows and content production Demonstrated ability to design and maintain measurement and reporting frameworks across multiple channels Strong program management skills including calendar management, dependency tracking, and stakeholder coordination Ability to translate high‑level communications strategies into structured, repeatable execution plans Experience working across complex stakeholder environments with a high degree of independence Strong attention to detail with a commitment to accuracy, consistency, and quality in all published materials Prior internal communications experience at Microsoft is required Additional Details Location: Redmond, WA (Hybrid: 1 day a week) Duration: 13 months Pay Range: $69 - $78.50 per hour Weekly Schedule: 40 hours Job Status: Non‑Exempt This Role Is Eligible For The Following Benefits Medical, dental & vision Hospital plans 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents) Company paid short and long‑term disability Health & Dependent Care Spending Accounts (HSA & DCFSA) Employee Assistance Program Time Off/Leave (PTO, Allegis Group Paid Family Leave, Parental Leave) Benefits are subject to change and may be subject to specific elections, plan, or program terms. AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you require a reasonable accommodation related to the application or interview process due to a disability, please email View email address on click.appcast.io. This inbox is monitored solely for accommodation requests. For questions about open roles or to apply, please submit your application through the job posting, as this inbox is not monitored by recruiters and applications sent here will not be reviewed. In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I‑9 and provide acceptable documentation as required by law. Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us. We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job‑related factors. #J-18808-Ljbffr Nashville Public Radio