Human Resources Assistant
UN DOS - United Nations Department of Operational Support
Human Resources Assistant
UN DOS - United Nations Department of Operational Support New York City National GS-6, General Service - No need for Higher Education - Locally recruited position level Speaks English, French Application deadline: October 26, 2026 (13 days)
The Human Resources Assistant position at the United Nations involves supporting the recruitment and placement of candidates, managing staff entitlements, and assisting in staff development and training. The role requires maintaining HR systems, conducting exit interviews, and providing general office support. The assistant will also be responsible for data collection and analysis, as well as preparing reports. This position is part of the Common Administrative Platform under the Department of Operational Support.
Candidate Requirements:
- High school diploma or equivalent
- 7 years of HR management experience (5 with a degree)
- Experience with UN HR policies and ERP systems
- Knowledge of English; French is desirable
- Certification in Human Resources is a plus
Org. Setting and Reporting
This position is located within the Common Administrative Platform at United Nations Headquarters, referred to as the One Executive Office ("One EO"), under the Division of Administration in the Department of Operational Support (DOS). One EO was established on 1 July 2026 as part of the UN80 reform initiative, which aims to consolidate common administrative functions across Secretariat entities into unified service platforms. Specifically, this position is in the Client Desk 1. The Human Resources Assistant will report directly to the Team/Desk Lead. One EO is part of the Division of Administration (DA) and provides the full range of administrative and operational services required by New York–based Secretariat client entities to fulfil their mandates, including human resources management, financial administration, travel, and general administrative support. The Division of Administration in the Department of Operational Support (DOS) provides administrative support functions (human resources, budget, finance and general administration) and facility management and commercial services to entities at United Nations Headquarters. It also provides financial operational services to entities across the globe. As Common Administrative Platform, the Division comprises the OneEO, the Financial Operations Service (including OnePayroll), and the Facilities and Commercial Activities Service. The Department of Operational Support was established to provide end-to-end operational support, advisory services and other solutions to operating entities across the Secretariat, including departments, offices away from headquarters, peace operations, and regional commissions.
Responsibilities
Within limits of delegated authority, the Human Resources Assistant will be responsible for the following duties: RECRUITMENT AND PLACEMENT • Participates in the selection of candidates for General Service and Related Categories positions; including follow up on the status of recruitment related actions through a talent management system or Inspira and coordinate with relevant parties, selected candidates on visa matters, travel and shipment arrangements. • Assists in the filling of posts for all categories, including initiating and following-up on reference checks and academic verifications, ensuring the completion of the pre-recruitment formalities, calculating salaries and related benefits, and preparing and dispatching offers of appointment and Statement of Emoluments. • Assists in organizing and coordinating competitive recruitment examinations. • Oversees the maintenance of vacancy announcement files and tracking status of vacancy announcements. • Reviews and raise tickets for processing personnel actions through Altiora platform. • Advises staff on visa matters and on onboarding. ADMINISTRATION OF ENTITLEMENTS • Reviews and advises on staff entitlements. • Answers queries covering a range of human resources services from staff of assigned organizational units. STAFF DEVELOPMENT AND CAREER SUPPORT TRAINING • Assists in the organization and conducts of training courses and workshops. • Provides logistics and administrative support to trainers. CLASSIFICATION • Assists in reviewing and processing requests for classification. • Provides advice and answers general queries on classification procedures and processes. GENERAL • Conducts exit interviews and entitlement clearances for separating staff and assists him/her in final arrangements. • Maintains HR related automated systems and applications including automated databases containing HR related statistics and prepares periodic reports. • Undertakes research on a range of HR related issues and assists in the preparation of notes/reports. • Provides general office support services; processes, drafts, edits, proofreads and finalizes for signature/approval a variety of correspondence and other communications; sets up and maintains files/records (electronic and paper); schedules appointments/meetings, monitors deadlines, etc. • Prepares written response to queries concerning HR related matters. • Trains and provides supervision to new and lower-level staff in the unit. • Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making. • Assists with visualizations and updating information material such as web pages or brochures. • Performs other duties as required.
Competencies
PROFESSIONALISM: Knowledge of human resources policies, procedures and practices and ability to interpret and apply them in an organizational setting. Demonstrates use of initiative and makes appropriate linkages in work requirements and anticipates next steps. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all areas of work. PLANNING & ORGANIZING Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently. CLIENT ORIENTATION Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients' needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.
Education
High school diploma or equivalent is required.
Job - Specific Qualification
Certification as a Human Resources Partner or other certification in Human Resources is desirable.
Work Experience
A minimum of seven (7) years of progressively responsible experience in human resources management, administrative services or related area is required. The minimum year of relevant experience is reduced to five (5) for candidates who possess a first-level university degree or higher. Experience in the implementation of human resources policies, regulations and rules in the United Nations common system, or other similar international organization's is required. Experience in the use of an Enterprise Resource Planning (ERP) systems such as SAP (UMOJA) or equivalent is required. Experience in staff administration using Client Relationship Management (CRM) systems is desirable. One (1) year or more of experience in data analytics or related area is desirable.
Languages
English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Knowledge of another official United Nations language is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult for details).
Assessment
Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview.
Special Notice
Appointment against this position is for an initial period of one year. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term "sexual exploitation" means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes
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