AI-Driven HR Help Desk Specialist (Hybrid - Irving)

PDS Defense, Inc.

PDS Defense, Inc. in Irving, TX is seeking a Call Center Services Representative 3 to join its HR Service Center. You will provide Tier 1 HR Help Desk support across phone, chat, and email, resolving inquiries about payroll, benefits, timekeeping, and employee lifecycle issues. The successful candidate will use knowledge resources and AI-assisted tools, handle high-volume interactions, and document outcomes in the case management system. #J-18808-Ljbffr

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Vacancy posted 4 days ago

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